Computer Operator

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges.

Job Summary

The Computer Operator performs standard operational procedures and provides support services for internal and external users of the computers and peripheral equipment. The Computer Operator is responsible for the accurate and timely processing of information and services in a multi-disciplined computing environment, including and monitoring application programs and systems utilities, and quality control.

Minimum Qualifications

• High school diploma or GED.
• At least 1 year of experience working with computer and network equipment and operating software.
• Valid U.S. driver’s license and reliable transportation.

Preferred Qualifications

• Associate’s degree in IT, Science, Engineering, or a related field.
• Basic coding or scripting skills in any language or system.
• Basic mechanical aptitude for assembling and repairing items.

Minimum Knowledge, Skills, and Abilities

• Knowledge of Microsoft products and computer networks.
• Requires planning, organizing and effective time management skills.
• Requires excellent interpersonal and communication skills.
• Requires ability to anticipate and solve problems.
• Ability to work independently, under pressure in a variety of technical situations and meet established goals and objectives.
• Requires excellent customer service skills

Representative Job Duties

• Monitor the status of computer rooms and perform physical checks to ensure safe and continued operation of equipment such as HVAC. Monitor temperature and humidity levels to prevent adverse environmental impact to major systems.
• Record observations, respond to issues as they occur, and execute standard operating procedures.
• Execute procedures for managing offsite tape handling following standard procedures.
• Patrol remote campus locations and complete security checks.
• Provide customer support including handling printer output, installing equipment, rebooting servers, and responding to inquiries.
• Maintain supply areas and update documentation.

Shift

1st Shift - Tuesday through Saturday; 7am to 3:30pm
2nd Shift - Friday through Tuesday; 3pm to 11:30pm

This position is considered an essential role.