"Conference Support Specialist, UMKC Student Affairs"

Conference Support Specialist, UMKC Student Affairs

Company: University of Missouri - Kansas City

Job Location: Kansas City

Category: Conference and Events Administration

Type: Full-Time

Job Description

The Conference Support Specialist plays a key role in creating a welcoming and seamless experience for campus and community partners utilizing UMKC's auxiliary meeting venues and residential accommodations. This position coordinates the logistics of conferences, events, and summer programs-ensuring that housing, dining, recreation, and related services are delivered with excellence. Serving as a central point of contact, the specialist supports UMKC's mission of fostering student success and community engagement through outstanding event and guest services.

Key Responsibilities

• Coordinate all aspects of conference and event operations, including reservations, agendas, schematics, and logistical schedules for year-round and summer programming.
• Serve as the primary customer service representative for clients, facilitating access to housing, dining, recreation, meeting space, parking, ID card services, and information resources.
• Effectively utilize event management and university software systems to track and deliver conference details.
• Draft and process facility use agreements, permits, sponsorship acknowledgments, and other contractual documents in alignment with UMKC Business Services policies and municipal requirements.
• Prepare and issue accurate invoices for internal and external clients.
• Maintain strong communication with campus partners and clients to ensure a positive, professional experience.

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and related experience. At least two years of experience in a role requiring strong organizational, coordination, or customer service skills.

Preferred Qualifications

• Experience in conference services, student unions, hospitality, or related fields.
• Ability to work independently, manage multiple priorities, and demonstrate initiative.
• Strong analytical skills, attention to detail, and a solutions-oriented approach.
• Comprehensive understanding of event and conference management processes and systems.
• Proficiency in applying best practices to ensure smooth coordination of services.
• Strong interpersonal and communication skills with a customer-focused mindset.

Anticipated Hiring Range

Starts at $18.87 - $20.00 per hour commensurate with experience, education, and internal equity.

Application Deadline

For best consideration, submit application materials by October 5, 2025. Position will continue to accept and review applications until filled.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.