The Content and Communications Assistant supports the strategic communication efforts of the President's Office. This entry-level professional position assists in the development, coordination, and distribution of written and digital content that advances institutional priorities, enhances engagement, and supports executive messaging. The position contributes to the creation of a wide variety of communication materials, including publications, web content, social media, and executive…
communications. Working collaboratively with departmental stakeholders, the incumbent assists with background research, content development, project coordination, and communication workflow management while utilizing technology and digital platforms to support communication strategies and operational effectiveness.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
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Duties & Responsibilities
Content Development
- Review and prepare communication materials for internal and external audiences, including executive profiles, background materials, website content, and newsletters.
- Edit, proofread, and coordinate the production and distribution of printed and digital communication materials to ensure consistency, professionalism, brand alignment, and adherence to established communication standards.
- Collaborates with departmental partners to help determine appropriate messaging, content structure, formatting, and visual presentation for communication materials and summaries for leadership.
Communication Coordination and Social Media Support
- Coordinates communication request intake processes, tracks communication projects and deliverables, and assists in maintaining project timelines to support effective workflow management and timely completion of assignments.
- Supports the development, maintenance, and distribution of social media content aligned with executive communication strategies and institutional priorities.
Content and communication technology support
- Utilizes communication technologies, digital platforms, project tracking systems, and content management tools to support the communication strategy and operational objectives of the President's Office and executive leadership.
- Update and maintain communication archives like Docuware, templates, editorial calendars, and related records to support departmental organization and continuity.
General Communication Support
- Support the coordination and maintenance of departmental and executive office email accounts, including monitoring shared inboxes, routing communication requests, responding to routine inquiries, organizing correspondence, and ensuring timely follow-up on assigned items.
- Maintains communication calendars, distribution lists, contact databases, and electronic records to support effective communication planning and operational organization.
General Operation and Administrative Communication Support
- Provides general operational and administrative support to communications staff and executive office personnel, including scheduling support, meeting coordination, document preparation, event communication assistance, and support for special projects and initiatives.
- May provide general operational support for executive events and strategic engagement activities as assigned.
Knowledge, Skills, and Abilities:
- Strong written and verbal communication skills.
- Ability to write clearly, accurately, and professionally to various audiences.
- Strong organizational and project coordination abilities.
- Ability to maintain confidentiality and exercise professionalism in handling sensitive information.
- Ability to collaborate effectively with stakeholders and cross-functional teams.
- Attention to detail and commitment to accuracy and quality.
- Ability to adapt to changing priorities in a fast-paced environment.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Bachelor's Degree or equivalent advanced learning attained through experience required and at least 1 year of relevant work experience.
Preferred Qualifications
- Professional experience supporting communications, marketing, public relations, or executive communications functions.
- Experience writing for multiple communication platforms and audiences.
- Experience with higher education, public sector, or executive office environments.
- Experience with photo/video editing for social media purposes.
- Experience with Office 365 products, especially Word, Outlook, and PowerPoint.
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