Continuing Education Manager

Whether you’re entering the job market for the first time, wanting to change careers, or looking to advance in your current field, our program offers help with career training and certificate programs in high demand fields such as healthcare, information technology, education, non-profits, business and professional development, and more.

The CEWD seeks applications for a Programs Manager responsible for creating and updating continuing education programs to meet market demands and student needs.

In addition to the CUNY Title Overview, responsibilities include, but are not limited to the following:

• Oversee current programs/trainings including the Industry Hub Teams, and supportive services to students
• Assist with the identification, development and/implementation of new trainings programs
• Ensure programs meet accreditation and quality standard
• Develop and maintain external relationships with organizations in advancing the division and college’s mission
• Collaborate with faculty, industry partners, and community stakeholders to ensure program relevance and quality
• Ensure compliance to college policies, and grant/program agreements
• Develop activities to enhance student success and retention
• Set up systems for student registration and enrollment processes
• Address student concerns and issues
• Maintain confidentiality of student intake documents and file folders
• Coordinate student testing, credentialing and certification exams
• Manage program performance metrics for quarterly and annual reports
• Support the hiring and management of staff and instructors
• Supervise, lead, and encourage a team of program managers, coordinators, and support staff
• Determine professional development opportunities for the team
• Support the division in the planning and implementation of events
• Perform other duties as assigned
• Essential duties require on-campus presence

QUALIFICATIONS

Bachelor's Degree and six years' related experience.

The following qualifications are preferred:

• Advanced degree, preferred
• Minimum five years in leading workforce development programs
• Minimum five years in working in higher education setting
• Demonstrated project management experience
• Exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to lead and resolve concerns
• Availability to work evening and weekend hours when required

CUNY TITLE OVERVIEW

Manages the Continuing Education Office and designs, develops, and implements instructional programs and activities, coordinating with other College support systems.

• Oversees the general operation of the Continuing Education Office; hires and manages staff; oversees registration, payments, and other office activities
• Designs and makes recommendations to Director for academic, outreach, general training, and certificate programs
• Develops and writes grant proposals
• Hires faculty and coordinates teaching schedules
• Observes classes, analyzes student evaluations, and performs faculty evaluations
• Orients new faculty and acts as liaison to resolve faculty issues
• Plans and implements advertising campaigns and designs marketing and other program materials
• Maintains financial information such as tuition payments, material costs, and faculty payroll
• Develops mailing lists and analyzes marketing strategies and student profiles
• Acts as a liaison between the Continuing Education Office and other internal and external units on co-operative and co-sponsored programs.

Job Title Name: Continuing Education Manager

CUNY TITLE: Higher Education Associate

FLSA: Exempt

COMPENSATION AND BENEFITS

$80,211 - $90,838; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Applicants must apply online by accessing the CUNY website at www.cuny.edu and navigate to the following steps: "Employment", "Search Job Postings" and "All Postings". Click Job Opening 31148 and select "Apply Now".

Please attach resume and cover letter.

CLOSING DATE

Open until filled with review of applications to begin October 30, 2025