Job Summary

Department Specific Responsibilities

• Under direct supervision, performs a variety of duties related to food preparation or serving, such as set-up, serving food items, maintaining appropriate food levels, surface cleaning, and stocking tasks.
• Greets and serves customers; maintains acceptable levels of customer service; receives complaints or concerns and refers to management staff.
• Participates in service area setup; replenishes supplies of food, condiments, and equipment at steam tables, service bars, and hot/cold counters; prepares beverages, makes coffee, and fills ice bins and appropriate serving machines.

General Responsibilities

• Under supervision, prepares food items according to menus and numbers of portions to be served.
• Receives and stores food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas. Carries food supplies, equipment, and utensils to and from storage and work areas.
• Weighs or measures ingredients. Uses manual and/or electric appliances to clean, peel, slice, and trim foods. Washes, peels, and/or cuts various foods to prepare for cooking or serving.
• Assures that the kitchen is equipped with all necessary food and cooking items for scheduled meals. Informs supervisors when supplies are low or equipment is not working properly.
• Cleans galley equipment, kitchen appliances, and work areas in order to ensure cleanliness and functional operation.
• Removes trash and cleans kitchen garbage containers.
• Answers staff and customer questions, troubleshoots basic issues, and provides guidance on urgent matters. May provide guidance to lower-level Cooks.
• Trains and assists new employees. Assists in other kitchen departments as time permits.
• Works from recipes and instructions to prepare and cook food; calculates, weighs, and measures ingredient quantities; washes, peels, cuts, slices, trims, or blends various items for cooking and serving.