Coordinator, Academic Records

Position Highlights

The Office of the Registrar is excited to announce that they are welcoming applications for the Coordinator, Academic Records role within their department! The Academic Records Coordinator is a key member of the Registration, Residency, & Transcripts (RRT) department within the Office of the Registrar. This role supports the creation, maintenance, and accuracy of student academic records, including providing advanced support for complex registration and student record issues, document processing and service to students, faculty, and staff across all RRT functions.

This position offers a hybrid work arrangement. While many responsibilities may be completed remotely, the role requires weekly on-site presence at the Tucson, Arizona campus to fulfill duties that must be performed in person.

Duties & Responsibilities

Academic Records Oversight

• Support the integrity, accuracy, and maintenance of student academic records, including document review, processing, and archiving.
• Ensure compliance with institutional policies and regulatory requirements in all record-related activities.

Case Management and Escalation Support

• Independently manage and resolve complex and escalated cases involving academic records, enrollment, registration, and grading.
• Provide guidance and support to student workers and unit specialists, assisting department leadership with issue resolution and decision-making across RRT functions.

Systems and Operations Support

• Act as a liaison between the Office of the Registrar and technical support teams to address system functionality, updates, and process improvements related to records and enrollment systems.

Records Management and Compliance

• Support and maintain student records retention practices, including reviewing, verifying, and maintaining documentation in accordance with institutional policies and quality assurance standards.
• Perform other duties as assigned, demonstrating flexibility and responsiveness to evolving operational needs within academic records and registrar services.