Coordinator, ADA

Guides supervisors and employees through complex accommodation situations

Maintains ongoing communication with stakeholders throughout the accommodation process

Coordinates accommodation implementation and follow-up to confirm effectiveness

Collaborates with legal counsel and risk management on complex or high-liability cases

Interprets federal and state ADA regulations and institutional policy

Monitors regulatory updates and recommends policy or process changes

Maintains confidential accommodation files and case documentation in compliance with legal requirements

Tracks requests, determinations, and outcomes using systems and reporting tools

Prepares reports and metrics related to accommodation activity

Provides training and consultation to supervisors and staff on ADA and the interactive process

Develops resources and materials to increase institutional understanding of ADA processes

Documentation, Tracking & Reporting

• Maintains confidential case files across ADA, intake, and grievance functions in compliance with legal requirements
• Prepares reports and metrics related to ADA, EEO/Title IX intake, and grievance activity

Grievance Coordination

• Coordinates the formal grievance process for employees
• Schedules hearings, tracks procedural timelines, and maintains grievance case files
• Attend hearings to support logistics and documentation

Training & Consultation

• Provides training and consultation to supervisors and staff regarding ADA, the interactive process, and EEO/Title IX reporting channels
• Develops resources and materials to increase institutional understanding of ADA and reporting processes

Other duties as assigned

Knowledge, Skills & Abilities

• Knowledge of the Americans with Disabilities Act (ADA), including the interactive process and reasonable accommodation standards
• Working knowledge of FMLA and other leave programs as they intersect with ADA accommodations (leave administration itself sits with the Benefits team)
• Knowledge of Title IX, Title VII, and EEO complaint processes and applicable timelines
• Knowledge of HIPAA and confidentiality requirements related to medical and sensitive personnel information
• Ability to identify when a report falls outside intake scope (e.g., disability-related complaints) and route appropriately without independently engaging
• Ability to coordinate formal grievance processes with attention to procedural compliance and confidentiality
• Strong judgment and discretion in handling highly sensitive, confidential information
• Ability to distinguish intake/triage and coordination responsibilities from investigative or adjudicative functions
• Effective, empathetic communication and active listening skills
• Ability to navigate complex interpersonal situations while applying legal and policy frameworks
• Strong organizational and case-tracking skills across multiple case types
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Minimum qualifications

• Bachelor's degree in Human Resources or related field.
• Two (2) to five (5) years of full-time experience in Human Resources focused on Benefits and ADA/FML Leave.

Education and relevant experience may be substituted when the minimum qualification does not require a specific degree, license, certification, accreditation standard, or other requirement for which substitution would be inappropriate. Trade off 1:1 full-time experience/education requirement. Part-time experience can be considered on a prorated basis (Trade off 2:1).

Preferred Qualifications

• Master's degree in Human Resources or related field
• ADA/accommodations experience in a higher education setting
• Title IX or EEO investigator training
• HR certification (SHRM-CP/SCP, PHR/SPHR)

SLCC Information

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.