Coordinator, Administrative Program

Lifelong Learning connects the University of Utah to adult learners (18+) across the state through in-person and online classes that promote personal exploration, growth, and community engagement. We program approximately 500 adult enrichment classes a year, spanning visual and performing arts, current events, recreation, wellness and relationships, literature, and so much more. We celebrate our community and foster campus connections and belonging for anyone who wants to learn. We are working towards creating a better pathway for all people in our community to engage and work together in celebration of our differences and lived experiences. Part of University Connected Learning, we connect the world to the U through engaging programs and learning for a lifetime.

The Lifelong Learning Program Coordinator supports the planning, execution, and evaluation of personal enrichment classes offered through the Lifelong Learning program. This role ensures smooth classroom operations, provides exceptional customer service to instructors and students, and contributes to the development of new programming.

We anticipate hosting first-round interviews on November 10-14 in person. We anticipate a start date of December 1. The hiring committee is led by Christine Baczek, Senior Director of Personal Enrichment Programs.

Responsibilities

Class Coordination:

• Facilitate setup and support for classes, including materials preparation and instructor assistance.
• Monitor and run classes, enroll/drop students, and manage class logistics.
• Be present for evening and Saturday sessions as scheduled.

Instructor & Student Support:

• Communicate promptly and thoroughly with instructors regarding syllabi, handouts, and class needs.
• Respond to student inquiries and provide guidance throughout the course lifecycle.

Administrative Duties:

• Coordinate data entry of the course catalog in collaboration with the team.
• Maintain accurate records in spreadsheets and databases in coordination with the team.
• Answer phone calls and monitor the Lifelong Learning email inbox in coordination with the team.

Program Development:

• Assist in catalog creation and maintenance.
• Collaborate with team members to identify and implement improvements.

Marketing Coordination:

• Coordinate different routine projects like social media posts and photo shoots in collaboration with the Director.

Team Collaboration:

• Participate in weekly meetings and contribute agenda items related to program enhancements.
• Cross train with other coordinators to ensure coverage during absences.
• Work well with colleagues and support a positive team culture.

DISCLAIMER This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience. Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Strong organizational and communication skills
• Experience in customer service
• Familiarity with adult education or community programming
• Experience with catalog production, marketing, and event logistics
• Proficiency in Microsoft Office 365 tools and Salesforce
• Ability to work independently and manage multiple priorities
• Availability for evening and weekend work

Special Instructions

Requisition Number: PRN43152B Full Time or Part Time? Full Time Work Schedule Summary: A flexible schedule is important. Classes take place on weekday evenings and on Saturdays. This position is expected to build relationships with instructors, students, and other members of the community, especially while classes are in session. The anticipated schedule, which includes a 1-hour lunch break, is Monday through Thursday, 10:00 am-7:00 pm, Fridays 8:00 am-5:00 pm, and at least one Saturday a month. Department: 02203 - Youth & Personal Enrichment Location: Campus Pay Rate Range: 45000-54000 Close Date: 10/31/2025 Open Until Filled: