Coordinator, Benefits
General Position Description
Responsible for coordinating the daily administration of the comprehensive benefits and/or total rewards services for Valencia College including, responding to inquiries and concerns regarding employee benefits and retirement as well as other Organizational Development and Human Resources (ODHR) processes/practices.
Description of Job Function
- Addresses employee concerns related to health, dental and insurance programs, flexible benefits program and retirement programs. Oversees and identifies benefits and retirement issues/trends by working with employees to resolve applicable issues.
- Processes benefit applications for new hires and employees experiencing benefit changes. Determines eligibility and guidelines enrollment/changes, and communicates related information to the employees.
- Works with supervisors to address general benefits and total rewards issues.
- Creates and maintains benefits structures within the college's human resources information system (HRIS).
- Coordinates third party benefit billings, including conducting reconciliations and audits, and making adjustments. Communicates information to affected employees. Works with Payroll to ensure proper adjustments are made.
- Coordinates day-to-day management of flexible benefits and retirement programs. Provides support to the department with annual open enrollment activities and communication.
- Participates in researching and recommending updates to benefits and total rewards programs and practices that enhance the value of working at Valencia. Develops and delivers related training and employee orientations.
- Collaborates with Organizational Development and Human Resources (ODHR) staff to address integrated total rewards issues.
- Maintains total rewards program compliance with related laws, rules, and policies, including but not limited to ACA, FLSA, HIPAA, and COBRA.
- Prepares reports to detail related findings and recommendations for management action.
- Collaborates with Human Resources Information Systems staff in compiling, analyzing, and validating data required to prepare internal and external reports, and to respond to total rewards surveys as required.
- Assists with the preparation and distribution of benefit and total rewards communication.
- Performs other duties as assigned.
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