Coordinator II, Instructional Design

support for the daily operations of the Instructional Design department and supporting strategic initiatives of the Academic Affairs division and the assigned campus. The position executes complex administrative and technical functions and ensures compliance with institutional policies and campus standards. The role requires strong analytical, operational, and collaborative capabilities to advance departmental effectiveness and continuous improvement initiatives. Primary Duties and Responsibilities: Essential Performance Requirements ? Supports the Instructional Design department in leading complex projects, supporting the hiring process, and coordinating departmental functions that drive continuous improvement for the team ? Communicates complex information clearly and persuasively to support collaborative decision-making and ensure efficient workflow across teams ? Collects, analyzes, and synthesizes institutional research data related to faculty online certification status to inform departmental planning and support evidence-based decision making ? Manages projects, tracks progress, and produces data-driven reports for college operations ? Designs and maintains dynamic dashboards that visualize departmental and campus-wide needs related to online teaching and learning ? Develops, documents, and maintains standard operating procedures (SOPs) ? Monitors and manages team communications, including the shared email account(s) and incoming help tickets, to ensure timely and accurate responses ? Coordinates software and hardware procurement processes for educational technology tools, including acquisitions, renewals, vendor communications, and compliance alignment to support instructional design needs ? Applies professional strengths as a team participant in various projects and priorities related to compliance, teaching and learning scholarship, faculty professional development and coaching, multimedia development, or online course design Service Excellence ? Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite ? Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) ? Supports the mission, values, goals, and principles of the College Supervision Works under the supervision of the assigned department leader *Performs Other Related Tasks as Required The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications: ? Master?s degree ? Three (3) years? working experience related to the Essential Performance Requirements Preferred Qualifications: ? At least one (1) year?s working experience in a college or university setting related to the Essential Performance Requirements ? At least one (1) year?s working experience creating and managing workflows and projects in Smartsheet ? At least one (1) year?s working experience managing projects that required planning, execution, and monitoring of outcomes Knowledge, Skills and Abilities: ? Knowledge of instructional design technologies, learning management systems, and project management tools ? Knowledge of data reporting, dashboard development, and analytical techniques used to support operational decision-making ? Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication ? Skilled in using computer applications and enterprise systems, including word processing, spreadsheet, presentation, and reporting software ? Ability to effectively collect, organize, analyze, and report data to support effective decision-making and departmental operations ? Ability to work effectively in a collaborative environment with faculty, staff, and leadership to advance strategic initiatives and continuous improvement efforts ? Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied and unpredictable in scope and volume ? Ability to perform and prioritize multiple projects and tasks seamlessly and accurately while effectively managing time, meeting deadlines, and supporting departmental objectives Physical Demands and Work Environment: Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodation/EEO Statement: Tarrant County College is committed to providing equal access to its employment process. Reasonable accommodations are available to qualified applicants who need an accommodation to participate in the application, interview, assessment, or selection process. To request an accommodation, contact The Office of Human Resources via email at HRemployeerelations@tccd.edu.