Posting Details
Position Information
Job Title
Coordinator of Graduate Retention and Re-Entry
Posting Number
S1714P
Pay Range
Compensation for this position is expected to be $28.85 per
hour, in alignment with what California Baptist University (
CBU ) reasonably anticipates paying for this role. The final rate
may vary depending on the candidate’s qualifications, experience,
and prevailing market conditions. In addition to competitive wages,
CBU provides a comprehensive and generous
benefits package
to eligible employees.
Position Summary Information
Summary
Reporting to the Assistant Director of Student Success Coaching,
the
Coordinator of Graduate Retention and Re-Entry role is
responsible for developing, coordinating, and implementing
initiatives that support the retention and success of currently
enrolled graduate students while leading efforts to proactively
identify, engage, and re-enroll eligible former students. Working
collaboratively with academic departments and administrative
offices, this position leverages data-informed strategies, targeted
outreach, and student-centered support services to remove barriers
to success, strengthen student engagement, and promote persistence
through degree completion. Under the leadership of the OSS, the
Coordinator plays a vital role in advancing institutional
retention, re-enrollment, and graduation goals.
Position Funded by External Grant: This position is funded,
in whole or in part, through external grant funding and is
contingent upon the continued availability of such funds. Should
grant funding be reduced, suspended, or terminated, the University
reserves the right to eliminate the position immediately. The
University may, but is not obligated to, evaluate the ongoing
viability of the position in the absence of grant funding. If the
position is determined to remain viable, in whole or in part, the
University, at its sole discretion, may modify the position,
including reducing it to less than full-time status. Any decision
regarding the continuation, modification, reduction, or termination
of the position remains solely within the discretion of the
University.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
1. Provide individualized guidance to students regarding re-entry
processes, initial registration, degree planning, and navigation of
University policies and procedures to facilitate successful
re-enrollment.
2. Plan, coordinate, and implement student retention and
persistence initiatives in collaboration with the Associate Dean
for Retention and other campus partners.
3. Develop, maintain, analyze, and communicate retention,
persistence, and re-entry reports and dashboards to support
data-informed planning, intervention, and decision-making.
4. Design and execute targeted outreach and re-recruitment
strategies for withdrawn, stop-out, and at-risk students, serving
as a primary point of contact throughout the re-enrollment
process.
5. Coordinate and administer re-entry programs and activities that
identify and address academic, financial, administrative, and
personal barriers affecting student success and persistence.
6. Foster meaningful relationships with students through proactive
communication, individualized coaching, and re-admission
consultations that support a successful transition back to the
University.
7. Collaborate with Student Accounts, the Registrar’s Office,
Financial Aid, academic schools and colleges, and other
stakeholders to facilitate seamless student continuation and
re-entry pathways.
8. Develop and implement strategic retention, persistence, and
re-enrollment communication campaigns designed to increase student
engagement and improve enrollment outcomes.
9. Participate in early-alert and intervention efforts for
academically at-risk students and coordinate workshops, peer
mentoring initiatives, and other student success programs that
promote persistence and degree completion.
10. Monitor and evaluate retention, persistence, re-enrollment, and
graduation metrics; identify trends; and recommend evidence-based
strategies to enhance student success and institutional
outcomes.
11. Maintain accurate student records and case documentation in
accordance with University policies and applicable regulatory
requirements.
12. Serve on University committees, task forces, and special
projects related to student success, retention, persistence, and
re-enrollment efforts as assigned.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Other Knowledge Skills and Abilities
To perform this position successfully, an individual must be able
to effectively carry out all essential duties. The following
requirements outline the knowledge, skills, and abilities needed
for the role:
- Demonstrated commitment to living out and upholding the
University’s Christ‑centered mission and values.
Proficiency in the use of personal computers and standard
office software applications, including student information
systems, database management tools, and Microsoft Office
Suite.
Ability to exercise sound judgment and make administrative and
procedural decisions involving sensitive and confidential
information.
Working knowledge of business English, basic mathematics, and
general office practices, procedures, and operations.
Demonstrated ability to plan, coordinate, prioritize, and
manage multiple projects and competing responsibilities
simultaneously.
Strong written and verbal communication skills, including the
ability to read, interpret, compose, and edit professional
correspondence, reports, and other materials.
Ability to work independently, exercise discretion, and
maintain the confidentiality of sensitive student, employee, and
institutional information.
Skill in gathering, analyzing, and interpreting data; preparing
reports; and presenting findings to support decision-making and
strategic planning.
Excellent interpersonal skills with the ability to build
productive relationships and collaborate effectively with a diverse
population of students, faculty, staff, and external
stakeholders.
Ability to organize, schedule, train, and coordinate the work
of student employees, peer mentors, or other assigned personnel, as
applicable.
Strong organizational skills, attention to detail, and
commitment to accuracy in recordkeeping and reporting.
Demonstrated commitment to maintaining confidentiality and
complying with applicable privacy regulations, policies, and
procedures.
Professional customer service and telephone etiquette skills,
with the ability to respond to inquiries in a timely, courteous,
and solution-focused manner.
Ability to coordinate and facilitate meetings, workshops,
events, and student engagement activities.
Skill in evaluating processes and procedures, identifying
opportunities for improvement, and implementing effective
operational strategies and practices.
Ability to investigate issues, analyze information, identify
trends, and develop recommendations to address challenges and
improve outcomes.
Strong problem-solving and conflict-resolution skills,
including the ability to address student concerns and complaints
with professionalism, empathy, and sound judgment.
Ability to adapt to changing priorities and work effectively in
a dynamic, student-centered environment focused on retention,
persistence, and student success.
PHYSICAL DEMANDS : The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this position.
While performing the duties of this job, the employee is regularly
required to sit, stand, walk, communicate, and use hands and
fingers to operate a computer keyboard, telephone, and other
standard office equipment. The employee must possess sufficient
visual acuity to read documents, data, and computer screens, as
well as sufficient hearing and speaking abilities to communicate
effectively in person, virtually, and by telephone. Occasional
lifting, carrying, pushing, and/or moving of materials weighing up
to 15 pounds may be required. Reasonable accommodations may be made
to enable qualified individuals with disabilities to perform the
essential functions of the position.
WORK ENVIRONMENT : The work environment characteristics
described here are representative of those encountered while
performing the essential functions of this position. Work is
typically performed in a professional office setting with moderate
noise levels and standard environmental conditions. The position
routinely requires the use of computers, office equipment, and
electronic communication tools. Limited travel across campus and
occasional attendance at University events, workshops, or meetings
outside of normal business hours may be required. The work
environment involves minimal exposure to health or safety hazards
and is generally consistent with a typical higher education
administrative setting.
Education and/or Experience
EDUCATION and/or EXPERIENCE : Bachelor’s degree from an
accredited four-year college or university required. One to two
years of experience in student services, academic advising,
retention initiatives, enrollment management, higher education
administration, or a related field is preferred. An equivalent
combination of education, training, and experience that provides
the required knowledge, skills, and abilities may be
considered.
Posting Detail Information
Open Date
Remove from Web
Open Until Filled
Special Instructions to Applicants
Nondiscrimination Statement
State and Federal law permit California Baptist University to
discriminate on the basis of religion in order to fulfill its
purpose. The University does not discriminate contrary to either
State or Federal law.
Quick Link to Posting
https://jobs.calbaptist.edu/postings/10391
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you a Christian?
- * Do you attend church regularly?
- If no, please explain (required):
(Open Ended Question)
- * Are you both familiar with and not in conflict with the
fundamental doctrines and practices of the California Southern
Baptist Convention as stated in the Baptist Faith and Message dated
June 14, 2000? (Please see above link for more information)
- Yes (I am familiar and not in conflict)
- No (I am in conflict or not familiar)
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Letter of Reference 1
- Letter of Reference 2
- Christian Experience Essay
Optional Documents
- Other Document
- Other Document 2