Coordinator of Student Financial Services

Job Description

SUNY Schenectady County Community College seeks a full-time Coordinator of Student Financial Services. Reporting to the Associate Vice President of Student Financial Services, the Coordinator of Student Financial Services is responsible for coordination of student billing, collection of accounts receivable, collection of student Certificates of Residence, county chargeback billing, accurate student account maintenance, financial aid packaging, 1098T issuance, and cash handling.

Supervisory Responsibility

The incumbent has supervisory responsibilities of clerical support staff and student workers.

Responsibilities

• Safeguard and deposit all tuition, fees and other monies collected throughout the College.
• Act as a liaison with banking institutions in completing daily deposits and stop payments.
• Complete bank reconciliations as assigned.
• Assist students through the financial aid application and bill payment process.
• Collection of Financial Aid forms as necessary.
• Communicate effectively to students regarding their Financial Aid status.
• Perform actions necessary for annual 1098T reporting to students and the Internal Revenue Service.
• Coordinate the chargeback billing to Counties.
• Write/update procedures as necessary as they relate to area of responsibility.
• Assist in internal and external audits.
• Coordinate Third Party Sponsor and Cross Registration Billing, such as Access Vocational Rehabilitation, and Veteran Affairs.
• Work with the Registrar's Office to ensure accuracy of student charges and billing.
• Send student communications regarding bill payment and submission of Certificate of Residence.
• Prepare and submit reports to SUNY related to students without current Certificates of Residency.
• Complete and work collaboratively with staff on student account transactions to include student payment, collections and account reconciliation.
• Work closely with students, parents and staff to ensure the student's financial obligation is met through use of financial aid or payment plan options.
• Responsible for administration of the College's online payment platform process.
• Ensure compliance with institutional policies, state and federal regulations and SUNY guidelines.
• May require hours outside of the normal working day.
• Other duties as assigned.