Coordinator, Retention & Transition Programs I/II
Job Summary
The Coordinator, Retention and Transition Programs supports the
planning, coordination, implementation, and assessment of FGCU's
retention and transition initiatives. Working under the direction
of the Director, this position assists with the day-to-day
operations of established programs-such as new student orientation,
the university's summer bridge program, and family engagement
efforts-while contributing to the development of new retention and
transition focused programming.
The Coordinator supports program logistics, prepares materials and
schedules, communicates with campus partners, assists with program
delivery, and helps assess program effectiveness. This role works
collaboratively to create organized, engaging experiences that
promote student success, academic readiness, and connection to the
university.
FGCU is building a culture of curiosity, commitment and
collaboration. We value employees who successfully work with others
and drive positive change through critical thinking and decisive
action. If you thrive in an environment of innovation,
accountability and mutual respect, you will find a good home
here.
Job Description
Typical duties may include but are not limited to:
- Assists in the planning, coordination, implementation,
documentation, and assessment of retention and transition programs
within the department's portfolio.
Supports day-to-day program operations by coordinating
logistics, maintaining timelines, preparing materials, and
assisting with event and program execution.
Contributes to the enhancement of existing programs and the
development of new initiatives by researching best practices,
drafting program components, and assisting with pilot efforts.
Collaborates with campus and community partners, including
faculty, staff, and student leaders, to support aligned retention
and transition programming.
Assists with the development and administration of program
assessment tools; collects, compiles, and summarizes data to
support program improvement.
Supports campus-wide initiatives that promote student
engagement and persistence, including Weeks of Welcome, Eagle EXPO,
and Say Yes to the Nest.
Assists with the recruitment, onboarding, training, scheduling,
and day-to-day support of student employees and OPS staff involved
in program delivery.
Responds to participant questions and concerns and assists with
resolving routine program-related issues.
Maintains accurate program documentation, reports, and records
in accordance with departmental procedures.
Stays informed of trends and emerging practices in higher
education retention and transition programs.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications for Coordinator, Retention &
Transition Programs I:
- This position requires either four years of directly related
full-time experience or, as an alternative, a Bachelor's degree
from an accredited institution in an appropriate area of
specialization .
- Experience operating a personal computer and proficient in
Microsoft Office (Word, Excel, and Outlook).
- Any appropriate combination of relevant education, experience,
and/or certifications may be considered.
Required Qualifications for Coordinator, Retention &
Transition Programs II:
- This position requires either six years of directly related
full-time experience or, as an alternative, a Bachelor's degree
from an accredited institution in an appropriate area of
specialization and two years of full-time experience directly
related to the job functions.
- Experience operating a personal computer and proficient in
Microsoft Office (Word, Excel, and Outlook).
- Any appropriate combination of relevant education, experience,
and/or certifications may be considered.
Knowledge, Skills, and Abilities:
- Knowledge of or ability to learn student information systems
such as Banner.
- Knowledge of involvement theories and how they pertain to
student success and persistence.
- Knowledge of FERPA Regulations for handling student
records.
- Skill in organizing resources and establishing priorities.
- Skill in using logic and reasoning to identify the strengths
and weaknesses of alternative solutions, conclusions, or approaches
to problems.
- Strong interpersonal skills and ability to deal effectively in
a team environment.
- Advanced verbal and written communication skills.
- Ability to understand, interpret, apply, and explain policies
and procedures.
- Excellent organizational skills and an ability to prioritize
and complete simultaneous projects with minimal supervision.
- Ability to work independently to complete assignments.
- Ability to utilize data and information to make decisions and
projections.
- Ability to work collaboratively and build strategic relations
with colleagues, coworkers, constituents, and volunteers.
- Ability to interact in a professional manner with staff,
faculty, students, and the community in a service-oriented
environment.
- Ability to take initiative to plan, organize, coordinate, and
perform work in various situations when numerous and competing
demands are involved.
- Ability to present to large groups.
- Ability to develop and deliver training presentations and
programs.
- Ability to assess program needs and conceptualize new
programs.
- Ability to operate personal computers with proficiency and
learn new applications and systems.
- Proven ability to think strategically and approach challenges
with creativity
- Demonstrated track record of reliability, meeting goals, and
holding oneself accountable.
- Strong interpersonal skills and experience working effectively
across teams.
Institutional Values & Behavioral Expectations:
In this role, the successful candidate will be expected to:
- Seek out new approaches to improve outcomes; remain open to
feedback and new ideas.
- Lead with integrity; consistently produce high-quality work;
persevere to overcome obstacles to meet deadlines and achieve
deliverables.
- Share information and insights thoughtfully; build partnerships
across departments; communicate respectfully; support colleagues to
achieve common goals.
Coordinator, Retention & Transition Programs I: Pay Grade
14
Coordinator, Retention & Transition Programs II: Pay Grade
15
Applicants will be evaluated for roles as either Coordinator,
Retention & Transition Programs I or Coordinator, Retention
& Transition Programs II based on their
qualifications.
FGCU is a State University System of Florida member and an Equal
Opportunity and Equal Access employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age, national origin, disability, or
protected veteran status.
To apply, visit https://apptrkr.com/7289870"">https://fgcu.wd5.myworkdayjobs.com/en-US/eaglejobs/job/Coordinator--Retention---Transition-Programs-I-II_R0007140?workerSubType=7606cd1535ba016f9151c43d68012214&workerSubType=7606cd1535ba01e56580c43d68012414&workerSubType=7606cd1535ba014f6fabc43d68012614
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