HAROLD WASHINGTION COLLEGE
Harold Washington College is seeking a full-time Student Experience
Coordinator. Reporting to an assigned college administrator, the
Coordinator, Student Experience supports the implementation and
execution of the colleges student experience programs. The
Coordinator works collaboratively with college and district
stakeholders to enhance programs and services that support the
academic and social transition of students. This position is
instrumental in fostering a sense of belonging, promoting student
engagement, and advancing efforts aimed at improving retention,
success, and equity outcomes for new students. Performs related
duties as required. Some evening and weekend work is
required.
Harold Washington College is proud to be a member of the Caring
Campus network. Caring Campus is a model of professional
development that works to implement strong and consistent
behavioral commitments for all employees regarding how they
interact with students. As a result of this work, employees become
engaged with students on a level that has not occurred before. The
core benefit of this work is making a connection with students,
many of whom have not had an adult who has cared about them in an
educational system.
ESSENTIAL DUTIES
- Assists in coordinating and executing college-wide programs for
students, including orientation, success workshops, academic
alerts, welcome events, and other activities that foster a sense of
belonging.
Collaborates with college leadership and staff to support
working partnerships across departments as well as with faculty to
ensure seamless integration of student support efforts.
Supports the planning, organization, and execution of major
events such as new student convocations, welcome days, and open
houses and other activities.
Coordinates events and activities that connect students to the
campus community, including co-curricular programs, student
organizations, and academic support services.
Supports the tracking and reporting of student participation in
programs and assists with analyzing data on enrollment, engagement,
and retention.
Assists in making presentations at various events to promote
and market student experience programs and services. Works with the
marketing department to assist in developing student-facing
materials and outreach strategies.
Assists with the evaluation of student experience initiatives,
researching and applying promising practices to continuously
enhance student support efforts.
Supports the compiling, organizing, and maintenance of program
and student data and assists in preparing internal reports for
program improvement and decision-making.
Participates in work teams focused on identifying student
needs, service gaps, and strategies to improve the student
experience.
Helps develop opportunities for academic and social engagement
that foster a sense of belonging among students during their whole
academic cycle.
Serves as a resource to students by connecting them to
available college services and providing ongoing support during
their first year.
Performs related duties as required.
QUALIFICATIONS
- Bachelors Degree from an accredited college or university in
Education, Student Affairs, Social Sciences, Business or related
field required.
- Minimum of two (2) years of experience in student services or a
related field in a higher education setting.
- An equivalent combination of education and experience may be
considered at managements discretion.
- Experience planning and coordinating events, programs, or
workshops.
- Knowledge of student development theory and best practices
preferred
- Knowledge of first-year student program best practices as well
as principles and theories that strengthen resiliency factors for
first-year students preferred.
- Knowledge of academic support structures relating to student
retention and success preferred.
- Excellent written, verbal, and interpersonal communication
skills.
- Ability and willingness to work evenings and weekends as
needed.
- Ability to travel between campus and satellite locations as
needed.
- Ability to work within a culturally diverse environment.
- Proficiency in the use of Microsoft Office 365 (Word, Excel,
PowerPoint, Outlook, Teams).
The salary range for this position is $ $61,006 -
$67,106.60.
Offered salary will be determined by the respective collective
bargaining agreement and applicant's education, experience,
knowledge, skills and abilities.
This position is represented by Local 1600 union.
Benefits information is found at
https://www.ccc.edu/departments/Benefits/
Chicago residency is required for all full-time employees within
six (6) months of hire.
We are an equal opportunity and affirmative action
employer.
Thank you for your interest in City Colleges of
Chicago!
