Job Details

Job Title

Coordinator, Student Well-being

Essential Job Functions

• Serves as a neutral party to help solve problems, resolve conflicts, and work to achieve fair outcomes
• Develops and maintains relationships with campus and community partners while supporting the needs of students navigating particular concerns or harmful experiences
• Prioritizes the well-being of students by providing emotional support and resource
• Attends meetings, hearings, medical/investigative procedures, emergency support and assists in coordinating services for students who encounter any unpleasant challenges
• Develops and facilitates educational presentations, trainings, and programs to promote health and wellness, safety, prompt reporting, respect, and responsibility to support students, as well as provided available resources and referrals
• Assists in providing housing, food, clothing, transportation, treatments, counseling, and/or other related processes, as requested by the affected individual
• Monitors and follow-ups on progress for ongoing cases and meets with those seeking support
• Completes accurate and timely case notes; maintains compliance and confidentiality as required by federal, state, and university laws.
• Establishes a reporting procedure and hotline for student emergencies
• Is available to students in emergency situations outside of business hours, including evenings and weekends
• Serves on the University Crisis Management/Behavior Intervention Team
• Other related duties, as assigned

Qualifications

Minimum Education

Bachelor’s degree in Criminal Justice, Social Work, Psychology, Human Services or a related field

Minimum Experience

One (1) year of experience in victim/survivor services

Licenses/Certifications

Certifications or trainings in victim support, Title IX, or other related areas of student assistance, guidance, and support preferred

Knowledge Skills and Abilities

• Knowledge of Title IX, sexual misconduct, dating violence, and other power-based personal violence and applicable federal and state laws and regulations
• Knowledge of crisis intervention and skills
• Skilled at providing trauma informed services
• Proficient computer skills
• Excellent communication and organizational skills
• Ability to remain calm and utilize sound judgment in crisis situations
• Ability to maintain highly personal information in a confidential manner
• Ability to work collaboratively in a fast-paced and dynamic environment