Counselor I, Student Support Services

DEPARTMENT: Student Engagement

REPORTS TO: Director of Student Engagement

CLASSIFICATION: Staff-12 months

EFFECTIVE DATE: TBD

STANDARD WORK HOURS: 37.5 hours per week

EMPLOYMENT STATUS: Full-Time

EMPLOYMENT CLASSIFICATION: Exempt

JOB SUMMARY:

Under general supervision, provides academic, career, and general personal tutoring/counseling to low-income, first-generation, and/or disabled students in accordance with SSS grant objectives. Provide supplemental instruction and supervision of study sessions and workshops for Student Support Services participants. Works closely with faculty and staff to plan to implement major program services including tutoring, mentoring, advice in postsecondary course selection, financial literacy, graduate school admission, exposure to cultural events.

ESSENTIAL JOB FUNCTIONS:

• Conduct and/or coordinate individual/group counseling sessions directed toward personal growth, resolution of behavior concerns, career choice, and enhancement of social development of participants;
• Help maintain participant records including U.S. Department of Education Student Support Services required documents, academic performance/progress evaluation, class and study session attendance reports and results of counseling contracts;
• Monitor participant academic, personal, and social program components;
• Assist with coordination of cultural/educational enrichment activities;
• Assist with recruitment and selection of participants;
• Supervise activities of peer tutors and mentors;
• Implement follow-up mechanisms for former program participants;
• Assist seniors to complete all forms for graduate/professional school admission and financial aid;
• Attend program related conferences and workshops.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong oral, written, and interpersonal communication skills required.
• Knowledge of academic and financial aid requirements and procedures.
• Excellent organizational skills in project management.
• Knowledge of unique strengths, challenges, and learning preferences of postsecondary students from low-income, first-generation backgrounds.
• Demonstrated skills in motivating learners
• Secondary teaching certification a plus
• Preference given to applicants with background similar to participants.

SUPERVISORY RESPONSIBILITY: This position does not have supervisory responsibility.

OTHER DUTIES: Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree required (Master’s preferred) in English, Mathematics, Counseling, Education, Psychology, or related fields.
• At least three years' experience in counseling and/or instructing low-income, potential first-generation students of diverse backgrounds.
• Two years' experience working in a TRIO program preferred, Counselors will possess above average experience and training related to project objectives, and preference given to individuals who have succeeded in overcoming disadvantages of circumstances like those of the SSS participants.

Licensing and Certifications: NA

WORKING CONDITIONS:

• Work is normally performed in a typical interior and/or office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.