Counselor, Second Year Experience

Counselor, Second Year Experience

• Evaluate and execute events, services, and ongoing engagement opportunities.
• Collaborate with Residence Life to establish and refine plans and processes for living learning communities.
• Collaborate with Career and Professional Services to market opportunities for career planning.
• Maintain close working relationships with faculty, staff, and other administrators for the purpose of ensuring student success.
• Facilitate student engagement by recommending resources, conducting referrals, and supporting the overall services of University College.
• Oversee a summer outreach experience between the first and second year to maintain engagement and support in this critical retention period.
• Oversee the sophomore year leadership development program.
• Have a thorough knowledge of academic program requirements, academic and university policies and processes.
• Stay well-informed of legal guidelines regarding academic advising, registration, including those regulating confidentiality and privacy, such as FERPA.
• Facilitate quality engagement that promotes academic success and student satisfaction for undergraduate students.
• Assisting customers face-to-face, telephone and electronically.
• Participate in University College-sponsored programs and events.
• Other related duties, as assigned.

Qualifications

• Master's degree in Counseling, Education, or related field required.
• Experience working in a higher education on university setting.
• Working knowledge of Second-Year Experience programs and student success initiatives.