Course Coordinator, Pre-Clerkship Curriculum

Position Purpose

To provide curricular and administrative support for implementation and delivery of courses in the Geisel School of Medicine's Phase 1 pre-clerkship curriculum for MD students. Partners with faculty course leaders to support ongoing monitoring, review, and revision of the curriculum. Contributes to academic operations that deliver a personal, connected and transformative learning experience for students.

Required Qualifications - Education and Yrs Exp

Associates plus 2-3 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Excellent verbal and written communication and interpersonal skills.
• Ability to work effectively, independently, and as a member of a team.
• Ability to communicate politely and professionally with all members of the educational community.
• Willingness and ability to exercise judgment and initiative and to interact with a diverse set of faculty and personnel in a professional manner.
• Flexibility and openness to change.
• Ability to plan work, set priorities, and respond to pressures, deadlines, and changes in schedules and priorities.
• Attention to detail and accuracy.
• Ability to maintain and foster confidentiality.
• Proficiency in database management, spreadsheets, and other computer software.
• Willingness and ability to learn additional computer applications.

Preferred Qualifications

• Bachelor's plus 3-5 years of experience or equivalent combination of education and experience
• Work experience in course coordination, learning support, or education program delivery
• Brings a sense of humor and joy to work

Course Development, Technology and Implementation

• Partner with course leaders and instructional team members to plan, prepare, and oversee course delivery from inception through implementation.
• Serve as the primary point of contact for teaching faculty and students, providing expert support on course logistics, instructional materials, and scheduling.
• Proofread materials and respond to faculty inquiries for services and other activities associated with achieving academic support priorities.
• Build and maintain course environment in the Canvas Learning Management System and is accountable for accurately monitoring the delivery of the content.
• Manage academic courses builds in OASIS, ensuring accuracy of curriculum inventory, faculty session records, small group assignments, and session recordings.
• Support accreditation compliance by maintaining thorough documentation of session objectives, content coverage, and assessment methods.
• Facilitate course sessions through proficient use of virtual meeting platforms and classroom technology tools.
• Oversee room reservations and the resolution of scheduling conflicts.
• Develop and administer Qualtrics-based course surveys in collaboration with faculty.

Percentage Of Time: 55%

Assessment Activities

• Proctor examinations and review sessions while ensuring proper implementation of student accommodations and established protocols.
• Perform administrative functions in support of assessment operations.
• Identify and propose opportunities for continuous improvement of assessment procedures.

Percentage Of Time: 20%

Communication and Project Support

• Serve as a knowledgeable resource for students and faculty regarding Phase 1 pre-clerkship curriculum questions and concerns.
• Coordinate and contribute to curriculum committee meetings and other curricular discussions.
• Support institutional initiatives and student-facing events through scheduling, coordination, and materials distribution.
• Handle confidential student and faculty information with discretion in accordance with FERPA guidelines.
• Apply and communicate institutional policies and procedures relevant to the role.

Percentage Of Time: 25%