"Course Materials Coordinator"

Course Materials Coordinator

Job ID: 290277

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Job Summary

Provides direct support to the department management in daily operations and functions related to course materials activity at all KSU Bookstore locations. The responsibilities have a specific emphasis on the collection and processing of course material adoption information for all KSU courses, including those taught through the College of Professional Education but significant responsibilities stem from serving in a full-time support role for all course material operations.

Responsibilities

KEY RESPONSIBILITIES:

1. Responsible for managing the entire course materials adoption process such as requesting and/or collecting adoption information from departments, vetting of adoption information, entry of adoptions into business system database, price verifications, order decisions, generating Purchase Orders, assisting with Inclusive Access processes, etc.
2. Serves as main point of contact for faculty and departmental staff, communicates important dates and process information, provides updates on adoptions, resolves problems, etc.
3. Assists with the acquisition of course materials as well as related returns processes
4. Assists with overall supervision of student assistant staff, assigns tasks, monitors work, scheduling, hiring, etc.
5. Helps facilitate overall organization and cleanliness of textbook floor and all related storage areas
6. Assists with management and follow-up of all back-order lists
7. Works closely with other departments on such things as shipping and/or Receiving issues, Web Orders, Dual Enrollment books, Scholarship Athletes, General Merchandise (GM) Team (course kits, supplies, bar charts, technology, etc.)
8. Assists with customer service support, concerns, issues, and problem resolution and helps assure other department staff provide the highest levels of service
9. Supports and assists department leadership, as needed, in executing all other departmental functions

Required Qualifications

Educational Requirements: High School diploma or equivalent

Other Required Qualifications: Current, valid and unrestricted Georgia driver's license

Required Experience: Two (2) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications: An undergraduate or advanced degree from an accredited institution of higher education in a related field

Knowledge, Skills, & Abilities

ABILITIES: Able to analyze and research information; Able to create and maintain relationships with vendors and/or publishers; Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE: Knowledge and understanding of inventory management

SKILLS: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; Leadership and supervisory abilities; Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) and ability to quickly learn new systems and processes; Strong customer service skills and phone and e-mail etiquette; Strong attention to detail and follow up skills