Position Details

University of Colorado | Denver

Official Title: Academic Services Intermediate Professional

Working Title: Creative Technology Specialist

FTE: Full time, 1.0 (100%) FTE | Hybrid

Salary Range: $58,031 - $64,140

Position #00716247 – Requisition #40230

Job Description

The Creative Technology Specialist will support the work of the Innovation Garage and Digital Media Studio, two of the Auraria Library's dynamic service points. This position works directly with students, faculty, and staff of the Auraria Campus across a variety of areas including graphic design, large format printing, 3D printing, and related makerspace tools, photo and video cameras, and audio equipment.

What you will do:

Innovation Garage Duties

• Provides expert consulting services in large format printing, vinyl cutting, 3D printing, image digitization, maker tools and other creative technologies.
• Monitoring email inquiries, booking calendars, assisting users, and maintaining equipment.
• Maintains a safe and comfortable environment for creative technology service users.
• Provides users with tools and services to bring their ideas to life.
• Works across the Library to promote understanding and use of Creative Technology Services.
• Provides formal and informal technology training to library staff and campus faculty, staff, and students.
• Performs inventory, monitoring, and ordering supplies as needed.
• Stays current with creative and maker trends through continuing education, research, and environmental scans.
• Evaluates creative hardware and software and makes upgrade recommendations.
• Documents and refines workflows and other standard operating procedures.
• Employs problem-solving and critical thinking skills.
• Ensures Innovation Garage website content is up to date.
• Collects, analyzes, and applies data to inform decision-making.
• Provide recommendations for equipment purchases and repairs.
• Contributes to a positive working environment.

Digital Media Studio Duties

• Maintains extensive knowledge of and ability to operate DMS photography, video, and audio equipment and related software.
• Monitoring email inquiries, booking calendar, assisting users, and maintaining equipment.
• Fulfills appointments by setting up equipment properly and on time.
• Ensures Digital Media Studio website content is up to date.
• Assists in training other staff on DMS operations and equipment use as needed.
• Provides informed recommendations for equipment purchases and repairs.
• Incorporates critical research into DMS practices and services.

Additional duties

• Member of Library committees and task forces as needed.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in related discipline, such as digital design or film production.
• 1+ years of professional experience in digital media, educational/creative technology, or related fields.
• Customer service experience.

Substitution: A combination of education and related technical or professional experience may be substituted for the bachelor's degree on a year-for-year basis.

Preferred Qualifications

• Experience supervising a service point supporting student success in a higher education setting.
• Experience creating and maintaining workflow documentation.
• Experience in a library or higher education environment.
• Supervisory experience.