Crew Leader

Company: North Carolina State University

Job Location: Raleigh, NC

Category: Custodial and Housekeeping

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 445080 - Environmental Services

Location: Raleigh, NC

Essential Job Duties: Are you ready to take the lead on essential campus projects? As a Crew Leader, you'll oversee important tasks such as power washing entrances, window washing, floor waxing, and more, ensuring that our campus spaces are clean, functional and welcoming.

In this role, you will guide and support a dedicated team, coordinate daily operations, address maintenance needs, and deliver exceptional customer service. If you're a motivated leader who enjoys making an impact and working hands-on, we want to hear from you!

Apply today and help us keep our campus shining!

WORKING HOURS: Monday - Friday 8 a.m. - 4:30 pm

Key responsibilities and duties include, but are not limited to:

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Perform housekeeping duties
• Use standard housekeeping equipment such as auto-scrubbers, burnishers, and power washers in addition to performing minor repairs on these and other small equipment.

Other Work/Responsibilities: This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule. This position may assist with snow and ice removal under the direction of a supervisor.

Minimum Experience/Education: Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

Required Qualifications: N/A

Preferred Qualifications: Must be able to lift a minimum of 60 pounds continuously and 90 pounds occasionally. Must be able to communicate effectively with supervisor and the general public. Must be able to follow instructions and other communications regarding assignments and other matters. Experience performing housekeeping duties in a university or commercial environment. Experience in MarketPlace (Supply Ordering/Req. Mgmt.), inventory management & control, budgeting, Wolf Report, timesheet management, SOP development, data security, phone etiquette, and intermediate proficiency in MS Excel/Google Sheets, MS Word/Google Docs, and MS PowerPoint/Google Slides

Required license or certification: Valid driver's license required. Must be able to obtain a valid NC driver's license within 60 days of hire and it must be maintained

Position Number: 00062199

AA/EEO Statement: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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