"Crew Supervisor"

Job Description

SUMMARY:

Under the direction of an Assistant Director of Building Services, organize and supervise a staff of Senior Building Maintenance Workers in the completion of the Housekeeping Program. Provides first-rate service.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Conducts inspections of buildings, offices, and other areas to note significant conditions and sees that needed work is done.
• Supervises and takes a leading role in Housekeeping assignments.
• Provides assignments to Senior Building Maintenance Workers and/or other Housekeeping employees and supervises the performance of their work.
• Prepares the employee’s PAR evaluation for staff.
• Supervises the work operations and functional programs of the department, and makes recommendations in the discipline of employees.
• Satisfies customer requests for housekeeping tasks.
• Makes oral and written reports.
• Assists with the maintenance of essential housekeeping records and files, including personnel timekeeping and service records.
• Will be required to use the housekeeping/facilities provided software management program Nuvolo.
• Follows all OSHA safety regulations, Blood Borne Pathogens guidelines, Fire Safety, and university and department policies.
• Will report maintenance deficiencies and generate the necessary work orders to correct the situations. Closes work orders when work has been completed.
• Will communicate with supervisor/director on any concerns pertaining to the effectiveness and efficiency of implementing their housekeeping duties.
• Through one-on-one discussions, supervisors’ meetings, memos, and e-mails, the supervisor communicates his ideas, thoughts, or concerns on how the department is performing.
• Will communicate with employees through monthly meetings.
• Trains new employees in proper cleaning procedures and use of cleaning equipment.
• Responds to emergencies in a timely and professional manner.
• Provides information to the customer regarding work order status. Follow-up with the customer after the work is completed.
• Attend training sessions as assigned relating to housekeeping methods/equipment use, Supervisory Training, interpersonal communication, and teamwork.
• Be willing to assist and share knowledge and experience with others to provide full and accurate information when turning over a job to another employee.
• At the end of the shift, communicate any issues to the next shift supervisor.
• Prepares time sheets for the Temporary Employees and Student Workers.
• Performs related duties as required.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

• A minimum of two years of experience in work involving the inspection, cleaning and general maintenance of offices, furniture, and buildings.
• Ability to lift 20-25 pounds and climb a 6-foot ladder. Knowledge of cleaning techniques and proper use of floor care equipment.
• Must have the ability to work with diverse populations.
• Must have the ability to read, write, speak understand, and communicate in English sufficiently to perform the duties of the position.
• Must be available to work all shifts, overtime, and holidays.
• A driver's license valid in New Jersey is required.

PREFERRED:

• A minimum of two years of housekeeping experience in a large, complex institution.

NOTE: This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.

This position is designated as essential. The designation of essential requires employees at these 24/7 facilities to be present due to inclement weather situations. This position requires on campus work and is not a position that allows remote work.

SALARY RANGE: R10: $39,681.36 - $57,030.76. NOTE: Salaries for internal candidates are determined by the New Jersey Civil Service Commission’s formula. Salaries for external candidates are determined up to step four, $44,886.18.

NJ SAME Applicants: This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references should also be sent to: same@montclair.edu and hrcompliance@montclair.edu.

For more information on the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email: SAME@csc.nj.gov, or call CSC at: 833-691-0404.

In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (other than faculty who are exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants who have a concern with meeting this requirement should discuss with Human Resources if the position for which they have applied is eligible for an exemption from this requirement.

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Department: Building Services 1

Position Type: Support