Process admissions, enrollments, registration changes, grade posting and other student records functions for non-degree, special credit and continuing education learners.

Manage enrollment communications and workflows, as well as student outreach efforts.

Review, update, and apply appropriate tuition rates, fees, and billing processes for cohort, contract, entrepreneurial and special programs.

Participate in semester Liveby review processes and support other enrollment, recruitment and retention initiatives as assigned.

Serve as the primary OES resource for Slate, supporting recruitment, communications, admissions, enrollment processes, and data management for adult learners, and special credit and Workforce students. - 40%

• Collaborate with the Slate team to develop, implement and optimize recruitment, communication, and enrollment strategies that support OES student populations and improve inquiry, application, conversion and enrollment outcomes.
• Manage and support Slate processes, workflows, communications, forms and reporting related to OES noncredit (Workforce) programs.
• Act as the primary resource for Slate processes impacting OES students, providing guidance and recommendations to internal stakeholders and identifying opportunities for process improvement.
• Monitor enrollment funnel performance and utilize Slate data and reporting tools to support recruitment and enrollment decision-making.

Collaborate closely with the Registrar's Office, OES's Manager for Business and Fiscal Operations, and Student Financial Services (SFS), to facilitate the proper policies and procedures of enrollment and billing associated with OES's student population. - 10%

• Coordinate schedule type requests and related course setup requirements for OES programs.
• Review and verify instructor compensation for special programs, cohorts and contract offerings.
• Facilitate student billing processes and assist SFS in resolving enrollment- and billing-related issues.
• Generate and provide documentation for contract programs and third-party partners.

Typical Qualifications

Education:

• Bachelor's degree in any field required.

Required Experience:

• Two (2) years of professional experience in enrollment services, student records, admissions, student support, or a related administrative or operational role.
• Advanced proficiency using modern office technologies, including word processing, spreadsheets, databases, email/calendaring, and presentation software.

Preferred Experience:

• Knowledge of distance education, adult learners, and continuing education.
• Experience with Banner, Slate, or similar student information and CRM systems.

Supplemental Information

Physical Requirements: Lift 25 lbs.

Special Instructions:

Full-time staff & 12-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

9-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.

Process admissions, enrollments, registration changes, grade posting and other student records functions for non-degree, special credit and continuing education learners.

Manage enrollment communications and workflows, as well as student outreach efforts.

Review, update, and apply appropriate tuition rates, fees, and billing processes for cohort, contract, entrepreneurial and special programs.

Participate in semester Liveby review processes and support other enrollment, recruitment and retention initiatives as assigned.

Serve as the primary OES resource for Slate, supporting recruitment, communications, admissions, enrollment processes, and data management for adult learners, and special credit and Workforce students. - 40%

• Collaborate with the Slate team to develop, implement and optimize recruitment, communication, and enrollment strategies that support OES student populations and improve inquiry, application, conversion and enrollment outcomes.
• Manage and support Slate processes, workflows, communications, forms and reporting related to OES noncredit (Workforce) programs.
• Act as the primary resource for Slate processes impacting OES students, providing guidance and recommendations to internal stakeholders and identifying opportunities for process improvement.
• Monitor enrollment funnel performance and utilize Slate data and reporting tools to support recruitment and enrollment decision-making.

Collaborate closely with the Registrar's Office, OES's Manager for Business and Fiscal Operations, and Student Financial Services (SFS), to facilitate the proper policies and procedures of enrollment and billing associated with OES's student population. - 10%

• Coordinate schedule type requests and related course setup requirements for OES programs.
• Review and verify instructor compensation for special programs, cohorts and contract offerings.
• Facilitate student billing processes and assist SFS in resolving enrollment- and billing-related issues.
• Generate and provide documentation for contract programs and third-party partners.

Typical Qualifications

Education:

• Bachelor's degree in any field required.

Required Experience:

• Two (2) years of professional experience in enrollment services, student records, admissions, student support, or a related administrative or operational role.
• Advanced proficiency using modern office technologies, including word processing, spreadsheets, databases, email/calendaring, and presentation software.

Preferred Experience:

• Knowledge of distance education, adult learners, and continuing education.
• Experience with Banner, Slate, or similar student information and CRM systems.

Supplemental Information

Physical Requirements: Lift 25 lbs.

Special Instructions:

Full-time staff & 12-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

9-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.