Customer Service Assistant I (CSA) Float

Department:     Branch Administration

Reports to:       Branch Manager/Assistant Branch Manager

Supervises:      None

Status:               Full-Time / Non-exempt / Onsite only

Must already be authorized to work in the United States.  Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for the Customer Service Assistant I (CSA) Float:

The incumbent performs a variety of teller and customer service duties as needed.  Is highly proficient in the processing of teller transactions, and able to complete basic customer service related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.   Working within established guidelines, policies and procedures, the individual will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution.  Strong knowledge of the Bank’s various deposit and electronic banking products and services is required.  Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers’ needs.

Job Requirements for the Customer Service Assistant I (CSA) Float:

Specific Job Functions for the Customer Service Assistant I (CSA) Float:

This Job Description for the Customer Service Assistant I (CSA) Float describes the essential functions and qualifications of the job described.  It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job.  This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability.  This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.