CSI Assistant (Student) (FWS)

Summary

Looking for an on-campus job that fits your class schedule, builds transferable skills, and keeps you connected to student life? The Center for Student Involvement (CSI) is hiring undergraduate Student Assistants to support student engagement, campus programs, and daily office operations.

This role offers hands-on experience in communication, teamwork, and administrative support while working in a collaborative, student-focused environment.

Essential Functions

• Provide friendly, professional assistance to students, staff, and campus partners.
• Answer phones and respond to inquiries by email, sharing accurate information about CSI programs and resources.
• Assist with purchase requests, mail processing, and managing two department email accounts.
• Support office projects involving email correspondence, information collection, and distribution.
• Help students navigate Engage, American University’s platform for student organizations and involvement opportunities.

Position Type/Expected Hours of Work

• Part-time.
• 10 hours per week.

Salary Range

$18.40 per hour.

Required Education and Experience

• Open to undergraduate students enrolled in an American University degree program for the current/upcoming academic year.
• Federal Work-Study–eligible students are encouraged to apply.
• Organized, dependable, and self-motivated.
• Friendly and professional with strong communication skills.
• Able to manage multiple tasks in a busy office setting.
• Proactive and willing to take initiative.
• Comfortable working both independently and as part of a team.
• Familiar with Microsoft Excel, Word, and Outlook (or eager to learn).

Additional Eligibility Qualifications

Skills You’ll Gain

• Professional communication skills (in-person, phone, and email).
• Customer service and problem-solving experience.
• Time management and multitasking in a busy office environment.
• Administrative and organizational skills applicable to many careers.
• Experience supporting student organizations and campus programs.
• Proficiency with office technology and platforms, including Microsoft Excel, Word, Outlook, and Engage.
• Teamwork, initiative, and professionalism in a higher-education workplace.

About the Work Environment

• The Center for Student Involvement is the hub of student life at American University.
• CSI supports Student Government, student clubs and organizations, student media, Fraternity and Sorority Life, and the Graduate Leadership Council.
• Our work centers leadership development, organizational support, and fostering a welcoming campus experience.