CU Central Coordinator at Carroll University

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

Responsibilities:

• Serve as the first point of contact for the office: answering phones, responding to emails, and greeting visitors.
• Process general forms (address change, name changes, etc.).
• Process transcript requests, enrollment verifications, diploma reprints.
• Supervise student employees.
• Support graduation processing, including degree certification and diploma distribution.
• Troubleshoot registration and portal issues for students and faculty.
• Process returning student clearance, student cancellations and other tasks as assigned.
• Maintain files, maintain inventory of supplies and order as appropriate.
• Help coordinate advising workshops and academic success programs.
• Coordinate duplication and mailings.
• Support special projects and events across Enrollment Management.
• Perform other duties as assigned.

Qualifications:

Education and/or Experience

• 1-3 years' administrative experience, preferably in higher education, required.
• Bachelor's degree.

Technology Skills

• Facility with typical desktop computer software programs, including Excel, required.
• Proficiency in online environments required, ability to learn the University's administrative computing software, reporting tools, scheduling software, etc.

Human Relations Skills:

• Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.
• Ability to effectively communicate with a variety of people.
• Student focused sense of urgency and responsiveness.
• Ability to maintain confidentiality.
• Attention to detail and accuracy.
• Team oriented attitude.
• Reliable, enthusiastic, and able to work in a fast paced setting.
• Candidates must be willing and able to support and advance the University mission.