Job Description

Facilities Maintenance Operations (FMO) offers building & landscape maintenance and custodial services to Harvard faculties and departments on a fee-for-service basis.

Job-Specific Responsibilities:

• Ensures all Custodial Services operations adheres to customer-determined standards.
• Provides hands-on training to custodians in effective cleaning procedures.
• Communicates effectively and consistently with custodial staff, community members, and customers.
• Implements Green Cleaning procedures.
• Assigns and supervises work performed by hourly custodial employees.
• Performs regular cleaning quality inspections.
• Manges employee performance.
• Ensures compliance with all procedures.

Basic Qualifications:

• High school diploma or equivalent work experience required.
• Two to three years of supervisory experience in a customer-focused custodial operation required.