Job Details
Department Summary
At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what…
your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve. AMAZING BENEFITS Starting Day One!
Position Summary
Under the direction of the Building Manager or Housekeeping Manager, the Housekeeping Supervisor oversees housekeeping functions for a multi-unit residence hall facility, which houses up to 2,000 residents, and non-residential/common areas up to 200,000 sq. feet. Responsible for daily supervision of between 16-20 full-time career housekeepers and up to 10 seasonal casual staff. Ensure housekeeping/maintenance standards of meeting and exceeding customer expectations are kept. Provide on-the-job training to staff, including proper use of chemicals and equipment, and ensure compliance with published safety standards.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- 3-4 years Custodial experience in a large institution (Required)
- 1-2 years Leading or overseeing teams (Preferred)
- Experience in a higher education environment (Preferred)
- Working knowledge of University policies and procedures relating to Staff Personnel Policies and AFSCME agreement regarding performance evaluations, disciplinary procedures, training, recruitment and selection. Working knowledge of time reporting and payroll procedures at the unit level. (Preferred)
- Skill in managing a variety of personnel-related matters, (e.g. employee training and appraisal, career development, interviewing and selection, employee relations and corrective action). (Required)
- Skill in reading and comprehending standard English text such as printed University and Departmental procedures, reports, correspondences and Material Safety Data Sheets. Ability to write concise, logical and grammatically correct English to prepare written schedules, plans, employee performance evaluations, payroll reports, such as overtime variances, and other operational/administrative related reports or correspondence. (Required)
- Ability to conduct on-site inspections of units for quality control and maintenance needs. These inspections involve walking, standing, climbing (e.g. stairs and ladders), stooping and crouching. Skill in supervising custodial staff and work, to include working knowledge of proper procedures for cleaning and sanitation of public areas, office space and meeting rooms. Ability to bend, stoop, crouch, lift, reach and walk for long periods of time so as to ensure that work areas are maintained as appropriate. (Required)
- Working knowledge of safety rules and procedures as they pertain to working conditions, equipment used and working with cleaning and sanitizing chemicals. Knowledge of where to obtain materials, supplies, equipment and services utilized by department/university personnel in units. (Required)
- Working knowledge of portable fire fighting equipment as to its type, class, required locations, testing methods and maintenance. (Preferred)
- Ability to accurately assemble material and equipment inventories and monitor usage of supplies to control costs. Skill in projecting budget costs involving supplies, capital equipment and staffing expenses. (Required)
- Skill in organizing and monitoring assignments to complete work in a timely manner when there are changing priorities and deadlines. Skill in working independently and following through on assignments with minimal direction. (Required)
- Interpersonal skills sufficient to interact effectively and tactfully with department/university personnel at various levels and with the public in all matters pertaining to the operation of the units. Ability to communicate effectively on a one-to-one basis and in small group settings to delegate work assignments, conduct unit business and explain department/university policies and procedures as applicable. (Required)
- Skill in encouraging and motivating individuals to work together as a team to achieve goals and objectives.Ability to work during overtime, swing shifts and weekends to supervise staff and/or solve operations problems. (Required)
- Ability to communicate effectively in English and Spanish. (Preferred)
- Must have and maintain a valid California Driver's License in order to drive a University vehicle to transport equipment and/or materials between buildings. (Required)
Education, Licenses, Certifications & Personal Affiliations
- Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)
Special Conditions for Employment
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
- Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
- Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
- Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
Schedule
Hours vary based on operational needs
Union/Policy Covered
99-Policy Covered
Complete Position Description
About the Organization
UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.
UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.
The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.
The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.
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