Custodial Training & Compliance Coordinator
Bates College in Lewiston, ME
Type: Full-Time
Category: Custodial and Housekeeping; Assessment, Accreditation, and Compliance
Position Purpose
In collaboration with the Custodial Services Manager and Custodial Supervisors, this position is responsible for planning, developing, coordinating, delivering, and monitoring custodial services training, while ensuring compliance with federal and state standards, laws, and regulations. With guidance from Facility Services leadership, develops and implements training programs for cleaning operations based on current industry standards. Conducts and documents field audits to ensure consistency…
and compliance with cleaning operations and elevates the overall quality of campus facilities.
Job Duties
- Coordinating with the Custodial Services Manager, develop and implement quality assurance and Standard of Operation Procedures (SOP) and protocols for each building on campus. Perform routine building cleanliness inspections and quality assurance field audits.
- Organize the training and onboarding of new department hires by developing, implementing, and updating an onboarding and new employee training program in accordance with established procedures and protocols.
- Work with Custodial Supervisors and Leads to train their direct reports in safe and effective maintenance and repair methods, using established best practices and Standard of Operation Procedures (SOP) to ensure uniformity throughout the campus.
- Coordinate and schedule regular custodial training events. Ensure completion of assigned LMS training courses.
- Ensure compliance with established regulatory standards concerning the safe use and application of chemical supplies, including but not limited to, Occupational Safety and Health Administration (OSHA) and Safety Data Sheets (SDS).
- Document inspection results in a database format and recommend corrective action where non-compliance or deficiencies are found. Produce regular reporting based on inspection results.
- Audit staff to ensure quality standards are being achieved and provide additional training such as weekly hands-on coaching, shadowing, one-on-one sessions, and team-building when needed.
Minimum Qualifications
Education
High school diploma or equivalent required.
Experience
- Minimum of three years experience in custodial maintenance.
- Custodial training experience desired.
- Experience in training and building professional development programs preferred.
Skills and Knowledge
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
- Working knowledge of custodial operations including, but not limited to, chemical usage and safety.
- Ability to share and implement best practices for cleaning operations, and hold staff accountable to department standards.
- Review and assess work being performed with the goal of developing methods for improving efficiency and quality of work.
- Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media.
- Experience leveraging technology for organization and reporting.
Benefits
Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.
Hiring Range: The hiring range for this position is $23.00 to $26.00. Placement within the range depends on experience and other factors.
