Customer Experience Specialist I
Description
The Customer Experience (CX) team within the Office of Technology directly supports UCM’s mission to transform students into leaders by ensuring that technology across campus is reliable, accessible, and aligned with the needs of teaching, learning, and administrative excellence. ...
Primary Responsibilities
End-User Support and Troubleshooting (35%)
- Respond to technology-support requests submitted via TeamDynamix, phone, chat, and in-person.
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