Customer Service and Professionalism PT Instructor, Professional Certificate Programs
Job Summary
Provides quality and technically relevant instruction in the assigned program. Follows departmental guidelines, policies, procedures and relevant regulations.
Responsibilities
- Provides quality and technically relevant instruction of course curriculum
- Teaches students learning strategies
- Conducts teaching and instructional activities using educational equipment, manipulatives, props, and other learning aids
- Provides continual feedback and various methods of assessment measurement
- Assesses and records grading for all homework assignments, quizzes, and tests
- Completes paperwork associated with classroom and project management
- Participates in marketing of courses to prospective students
- Assists with course and/or program evaluation and continuous improvement
- Maintains acceptable program quality and satisfaction scores
- Keeps Program Manager informed of any curriculum or student code of conduct issues
- Records attendance in learning management system
Required Qualifications
Bachelor's Degree from an accredited institution of higher education. Five (5) years of experience in a customer-centric professional environment.
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