Customer Service & Campus Operations Assistant

Applications Close: Aug 8, 2026

Northeastern University

360 Huntington Ave, Boston, MA 02115, USA

11Views

Qualifications

The ideal candidate will have a minimum of two years of office coordination experience. Experience in higher education is a plus. The candidate must enjoy working with diverse populations and be comfortable working independently.

The successful candidate will have outstanding customer service and interpersonal skills, and proficiency in Microsoft Office Suite and G Suite. Experience with Canva or other design software is preferred. Detail oriented with a focus on quality and accuracy is desired. Must be able to learn quickly in a technical environment, and operate video conferencing equipment, printers, copiers, and computers. Flexibility, a positive attitude, and commitment to excellence are vital.

Duties & Responsibilities

Key point of contact: 35%

acting as the first point of contact for students and faculty ensuring that classes and campus activities are set up for success
acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students
ensuring that campus amenities are fully supported and available to the community

Campus operations and event support: 30%

troubleshooting technical issues and assisting with classroom technology;
assisting with room setup, breakdown, and reconfiguration;
assisting with student orientations and campus events;
ensuring facility related issues are reported and followed up on in a timely fashion

Completing administrative duties: 35%

including but not limited to assisting faculty and student services staff with printing handouts and organizing promotional materials;
maintaining the campus areas in a clean and stocked manner;
administration support to regulatory submission and review processes;
administrative support relevant to campus operations, safety protocols, and University policies and procedures;
special projects as assigned

Our Campus hours are currently 8:00 am to 10:00 pm and this available position is for the afternoon/evening shift. Weekend daytime shifts may also be required on occasion to support special events and activities.

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To Be AnnouncedUnited States

Qualifications

Duties & Responsibilities

Key point of contact: 35%

acting as the first point of contact for students and faculty ensuring that classes and campus activities are set up for success
acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students
ensuring that campus amenities are fully supported and available to the community

Campus operations and event support: 30%

troubleshooting technical issues and assisting with classroom technology;
assisting with room setup, breakdown, and reconfiguration;
assisting with student orientations and campus events;
ensuring facility related issues are reported and followed up on in a timely fashion

Completing administrative duties: 35%

including but not limited to assisting faculty and student services staff with printing handouts and organizing promotional materials;
maintaining the campus areas in a clean and stocked manner;
administration support to regulatory submission and review processes;
administrative support relevant to campus operations, safety protocols, and University policies and procedures;
special projects as assigned

This is a Preview Listing…

You must sign in to see the full job description, and to apply.

Manage / Upgrade this job to a Full Job Listing.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

Customer Service & Campus Operations Assistant

Northeastern University

360 Huntington Ave, Boston, MA 02115, USA

Qualifications

This is a Preview Listing…

Related Jobs - August 7, 2026

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Customer Service & Campus Operations Assistant

Northeastern University

360 Huntington Ave, Boston, MA 02115, USA

Qualifications

This is a Preview Listing…

Related Jobs - August 7, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

AAPG | SEG International Meeting for Applied Geoscience & Energy (IMAGE) 2026

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

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APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Customer Service & Campus Operations Assistant

Northeastern University

360 Huntington Ave, Boston, MA 02115, USA

Qualifications

This is a Preview Listing…

Related Jobs - August 7, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

AAPG | SEG International Meeting for Applied Geoscience & Energy (IMAGE) 2026

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Customer Service & Campus Operations Assistant

Northeastern University

360 Huntington Ave, Boston, MA 02115, USA

Qualifications

This is a Preview Listing…

Related Jobs - August 7, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

AAPG | SEG International Meeting for Applied Geoscience & Energy (IMAGE) 2026

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)