"Customer Service Representative"

Job Details

Florida Institute of Technology is currently searching for a Customer Service Representative for The Scott Center for Autism Treatment. This is a full-time position.

Responsibilities include but are not limited to:

• Warmly greet and provide information to visitors, staff, students and clients.
• Answers main phone line and provide basic information and respond to general inquiry emails.
• Log communications using systems, for new and existing Diagnostic Clinic and Early Intervention clients.
• Assist in managing prospective client applications, ensuring all relevant documents are provided.
• Assist in scheduling and confirming client appointments.
• Process record requests and referrals.
• Collect and process client payments.
• Additional duties as assigned.

Education/Skills required:

• High School Diploma
• Customer Service background preferred but not required.
• Exceptional verbal communication skills.
• MS Office proficient.