Intake Coordinator
Job Purpose: The Intake coordinator provides support to the Cohen Clinic as the first contact for services. This position will manage all intake calls and appointments, administer appropriate paperwork and psychometric screeners, and will schedule with appropriate clinical staff for biopsychosocial assessments. The position will conduct phone and face to face screenings and intakes on-site and off-site for veterans and their families. The Intake Coordinator will work with a multi-disciplinary team for case assignments, consultations and care coordination.
The Intake Coordinator must have strong organizational skills and good attention to detail, as well as good communication skills and an ability to work with multiple external partners. He/she must enjoy working within small, entrepreneurial environment that is mission-focused, results-driven and community oriented. He/she should possess both the ability to work with and train teammates, and sufficient self-direction to manage execution of projects individually.
Position qualifications: Ability to receive and maintain a(n)
- Level II Background clearance
- Acceptable Motor Vehicle Registration driver's license record in accordance with the underwriting guidelines set by Aspire insurance company as described in the AHP Corporate Transportation Policy 3.9.1
- Master's Degree Social Services Field, LCSW or LPC eligible. Maintain license and /or certifications as required by state. regulations. Stay current in the field of mental health, counseling, case management and other related social services.
- 3+ years post master's intake coordination and/or case management preferred.
- Experience working with Veteran Military population highly preferred.
- Customer service skills
Other Qualifications:
- Must be available and willing to travel to various locations and with such frequency to conduct screenings and intakes at designated satellite locations.
- Working knowledge of MS Word and Outlook.
- Knowledge of mental illness and mental health diagnoses.
- Knowledge of various treatment modalities and methods.
- Knowledge of community resources.
- Experience working with or connections to military/veteran population is preferred.
- Bilingual (English/Spanish) preferred.
Qualities:
- Ability to communicate clearly and effectively via oral or written means.
- Ability to communicate appropriately with all levels of individuals.
- Ability to make oral presentations and write clear detailed case notes.
- Ability to present a professional and positive demeanor to staff, funders, officials and the general public.
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