Data Analyst, Institutional Analytics

analyses that empowers organizational success and informs decisions. The Institutional Analytics division in the Office of the Vice President for Student Success, Enrollment, and Institutional Effectiveness is a comprehensive unit that services all 7 campuses and 2 academic centers in the areas of institutional research, assessment, decision support, and data analytics. Our mission is to serve Indiana University (IU), its campuses, and its constituents by providing leadership for the development, use, and management of institutional data resources. The Vice President for Student Success, Enrollment, and Institutional Effectiveness (VPSSEIE) oversees Indiana University's commitment to fostering the educational, personal, and professional success of its students both during their time at IU and beyond. By providing comprehensive oversight of IU's student success strategy, enrollment services, strategic initiatives, accreditation policies, and institutional analytics, the office plays a pivotal role in advancing the university's core missions of teaching, research, and service, while continuously enhancing the student experience. Job Summary Under the general direction of the Manager for Institutional Survey Support, this position partners with university administrators, review committees, and institutional stakeholders to support comprehensive administrative reviews. The position designs and administers confidential surveys using Qualtrics, develops and facilitates focus groups, conducts quantitative and qualitative analyses, and synthesizes findings into clear, actionable reports that support the evaluation of university administrators, deans, and other senior leaders. Department-Specific Responsibilities Designs, programs, tests, and administers confidential administrative review surveys using the Qualtrics survey platform. Develops and maintains standardized survey instruments while collaborating with review committees to customize surveys for individual administrative reviews. Develops focus group protocols and facilitates focus groups with faculty, staff, students, peers, and other stakeholders. Coordinates all phases of survey administration, including participant communications, survey monitoring, response tracking, and quality assurance. Conducts quantitative and qualitative analyses of survey and focus group data to identify themes, trends, and actionable insights. Synthesizes quantitative and qualitative findings into comprehensive written reports for review committees and university leadership. Develops presentations and data visualizations to clearly communicate key findings to review committees and other stakeholders. Ensures confidentiality of sensitive information and compliance with university policies, including Family Educational Rights and Privacy Act (FERPA) and applicable data privacy standards. Identifies and recommends improvements to survey design, reporting processes, and administrative review methodologies to enhance data quality, efficiency, and stakeholder experience. General Responsibilities Provides experienced analysis of existing data and data structures and satisfies ad-hoc reporting/analysis requests. Creates reporting specifications for new reports/dashboards/analytical tools and performs testing/validation; ensures integrity, accessibility, and accuracy of reports/dashboards and data structures; reviews and approves user requests for access to reporting data and tools. Consults with faculty and/or staff to identify new business reporting needs and provides guidance and interpretation of complex environments and data. Documents data analysis efforts (data sources, reporting specifications, tools, issue/problem resolutions). Performs experienced analysis to interpret and determine validity and quality of data. Performs migration and conversion of data as needed in support of analysis efforts. Researches and stays up-to-date on emerging technologies and tools and makes recommendations for implementation to improve data analysis services and approaches. Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATION Required Bachelor's degree (preferably in computer science, information science, or a related field). Preferred Master's degree in statistics, social science, survey methodology, public administration, higher education, information science, data analytics, business, or a related field. WORK EXPERIENCE Required 2 years of data analysis, reporting, or related experience. Preferred Experience working in higher education or another complex, multi-stakeholder organization. SKILLS Required Proficient written and verbal communication skills. Maintains a high degree of professionalism. Demonstrates time management and priority setting skills. Demonstrates a high commitment to quality. Possesses flexibility to work in a fast paced, dynamic environment. Seeks to acquire knowledge in area of specialty. Highly thorough and dependable. Demonstrates a high level of accuracy, even under pressure. Preferred Experience designing, programming, testing, and administering surveys using Qualtrics. Experience conducting quantitative and qualitative data analysis and synthesizing findings from multiple sources. Experience preparing executive summaries, reports, presentations, and data visualizations for leadership audiences. Experience facilitating focus groups or structured interviews and analyzing qualitative feedback. Experience supporting administrative reviews, 360-degree feedback processes, institutional assessment, or similar evaluation activities. Experience using reporting and data visualization tools such as Tableau, Excel, Power BI, or similar tools. Excellent written and verbal communication skills, including the ability to translate complex findings into clear, concise information for varied audiences. Excellent attention to detail and demonstrated ability to produce accurate, high-quality work. Demonstrated ability to exercise discretion and maintain confidentiality when working with sensitive information. Strong analytical, organizational, and project management skills while maintaining the highest standards of confidentiality and data integrity. Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Work Location Bloomington, Indiana or Indianapolis, Indiana This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs. Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure . Job Classification Career Level: Career FLSA: Exempt Job Function: Information Technology Job Family: Data Analysis & Engineering Click here to learn more about Indiana University's Job Framework. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information . Contact Us Request Support Telephone: 812-856-1234