Data Entry Specialist

Job Summary

We are seeking detail-oriented, process-driven individuals to join our team as a Data Entry Associate supporting the Utah Day One Books Access program. This full-time position is ideal for someone who thrives in a structured environment, enjoys working behind the scenes, and takes pride in ensuring students have seamless access to their digital course materials. As a Data Entry Associate, you'll play a key role in preparing digital textbooks and content for each academic term, helping students start strong from day one. If you're passionate about accuracy, consistency, and supporting student success, this is your opportunity to make a meaningful impact in a fast-paced, mission-driven setting.

Staff who work for the Campus Store enjoy a variety of benefits, including an employee discount at both Starbucks and within the Campus Store, a set work schedule to provide consistency and predictability, and opportunities for growth and advancement within both the Campus Store and the Campus Store Starbucks locations.

The University of Utah is the state's public flagship institution and a top-tier research university. The University Campus Store is consistently ranked among the top 15 institutionally run campus stores in the nation. We proudly serve over 40,000 students, faculty, and staff, along with millions of visitors each year as the Official Retailer of the University of Utah.

At the Campus Store, Everything Goes Back to U—our mission is to support the University community through every latte, textbook, and piece of Utah gear we provide. We are guided by our core values:

• Empower Student Success
• Support Faculty and Staff
• Foster Pride and Tradition
• Deliver Unmatched Customer Service

We are also committed to the six core principles outlined by President Taylor Randall and the Board of Trustees: leadership, education, research, service, patient care, and unity with sister institutions. These commitments shape our daily operations and interactions with students, faculty, staff, and visitors.

Join us in creating a welcoming, service-driven environment where Your Pride is Our Purpose, and help us make a lasting impact at the University of Utah.

Responsibilities

• Enter and maintain digital textbook and course material records in internal systems.
• Ensure accurate linking of digital items to the correct courses and sections.
• Track and record digital materials provided through the Marriott Library and assist with their setup in the system.
• Follow naming conventions and data entry standards to maintain consistency across records.
• Pre-Semester Quality Checks: Conduct weekly inspections of digital course material setups for 4-6 weeks prior to the start of each semester.
• Identify and correct missing or incorrect data entries to ensure students have access to materials on day one.
• Flag unresolved issues for review by supervisors or technical support teams.
• Invoice and Order Support: Review digital material invoices line by line to verify accuracy against enrollment data and system records.
• Assist with the creation and import of purchase and sales orders into the system based on provided schedules and catalogs.
• Support the reconciliation of billing discrepancies by comparing system data with vendor documentation.
• Inventory and Data Integrity: Help maintain accurate inventory records for digital course materials, including updates to item status and availability.
• Monitor and report on negative inventory or missing cost data using saved searches in NetSuite.
• Support updates to item records to ensure compliance with internal data standards.
• Issue Identification and Reporting: Respond to basic inquiries from faculty or internal staff regarding digital material availability or access.
• Identify and document data mismatches or system errors (e.g., missing links, failed activations).
• Capture screenshots and relevant details for escalation to technical teams or vendors as needed.
• General Administrative Support: Maintain organized records of completed tasks, issue logs, and system updates.
• Follow established procedures and timelines for each academic term.
• Participate in training and team meetings as required.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Two years data entry experience or equivalency (one year of education can be substituted for two years of related work experience). Proficiency in the use of data entry equipment and demonstrated human relation and effective communication skills also required. The hiring department may require a minimum typing ability.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Familiarity with NetSuite, Connect, or VitalSource platforms. Experience working in a higher education or bookstore environment.

Special Instructions

Requisition Number: PRN43209B Full Time or Part Time? Full Time Work Schedule Summary: M-F, 8a-5p 40 hours per week Department: 00435 - University Campus Store Location: Campus Pay Rate Range: $19.00/h Close Date: 12/29/2025 Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/189494