"Dean of Student Success"

Job Description

Reporting to the Vice President of Academic Student Affairs, the Dean of Student Success provides strategic and innovative leadership that enhances student access, engagement, retention, completion, and well-being. The Dean of Student Success is expected to collaboratively develop and lead holistic and systemic approaches to student success, implement assessment strategies that support continuous improvement; build symbiotic relationships with internal and external stakeholders; and demonstrate professionalism and quality customer service. The Dean of Student Success fosters, supports, and enhances a student-centered academic environment, which frames Northland’s mission, vision, and strategic plan at the forefront of decision-making. The Dean is expected to engage as a collaborative member of the Academic Student Affairs Leadership Team to maintain a positive, collegial, and productive environment that encourages innovation, opportunities, and excellence.

• Provide innovative and transformational leadership in collaboration with Academic Student Affairs Leadership Team resulting in improved student success outcomes
• Collaboratively develop and lead holistic and systemic approaches to student success utilizing assessment strategies that support continuous improvement
• Cultivate and maintain healthy, symbiotic relationships with all stakeholders (e.g. students, faculty, staff, peers, community agencies, advisory committees, business and industry partners as well as secondary and higher education partners).
• Serve as the Title IX Officer
• Manage NCTC’s complaint, grievance and student conduct procedures.
• Lead and Supervise Student Success Office/Departments
• Demonstrate professionalism, create a respectful workplace, and embody quality customer service.

Minimum Qualifications

Bachelor’s degree from a regionally (institutionally) accredited college or university; AND at least three years (6 semesters) of progressively responsible leadership within academics, student affairs, and/or equity work at a college or university.

Ability to be physically present on campus with frequent travel between Northland’s main locations (Thief River Falls, East Grand Forks). This position is NOT eligible for remote work.

Demonstrated understanding of the equity, inclusion, and success needs of rural community college students.

Demonstrated cultural competency as well as a demonstrated ability to work successfully with the diverse academic, socioeconomic, cultural, disability, religious, gender identity, sexual orientations, and ethnic backgrounds of Northland students, faculty, and staff.

Evidence of championing and modeling a continuous improvement mindset in assigned areas.

Ability to organize, prioritize, and meet deadlines on simultaneous projects.

A valid driver’s license.

Preferred Qualification

Master or Doctoral degree in education, educational leadership, counseling, or another student affairs-related field.

1-3 years of experience in student services in higher education.

Demonstrated ability to lead strategic planning and evidence of systematic decision-making.

Professional or lived experience in engaging diverse constituencies.

Experience working in a union environment.

Previous experience in a vocational/technical college and/or a combined comprehensive community technical college.

Previous experience as a Title IX Officer.

Other Requirements

Must submit: Resume cover letter

Knowledge of:

Northland’s student populations and their related issues, needs, and opportunities.

Instructional and student support methodologies and best practices.

The President’s Forum “Learners First” framework and Minnesota Department of Education’s Career Fields, Clusters Pathways.

Skillsets:

Effective in written, oral, and non-verbal communication.

Applying appropriate perspective to situations leading to creative solutions to the multitude of daily situations that arise.

Demonstrated commitment to ethical behavior, honesty, and integrity.

Ability to:

Manage conflict, change, and transformation effectively.

Consistently follow through.

Occasionally travel overnight and work non-standard hours.

Work Shift (Hours / Days of work)

Days, M-F

Telework (Yes/No)

No

About: In accordance with the Minnesota State’s Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MinnState’s vehicle use criteria and consent to a Motor Vehicle Records check.

NOTICE: The college regrets that it is unable to offer H-1B sponsorship. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.

Northland is a comprehensive two-year community technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.