Job Description

Experience in supporting dental care delivery including: preparation of treatment rooms, setting up patient instruments and materials, passing instruments and performing procedures in compliance with the dental practice is preferred.

PATIENT EXPERIENCE

• Prepares patient for dental treatment by welcoming, comforting, seating, and obtaining medical history and patient vitals, and draping patient.
• Documents dental care services by charting in patient records. Provides information to patients and employees by answering questions and requests.
• Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
• Make appropriate study models on indicated patients.
• Expose, process, and mount necessary x-rays
• Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
• Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
• Aid in chairside assistance as needed.
• Educate and motivate patients by giving oral hygiene and plaque control instructions, presents and explains treatment plants to patients, demonstrates effective communication to bridge the gap between a pending treatment plan and a completed treatment plan, provides postoperative instructions and schedules and subsequent visits.

OPERATIONS

• Maintains patient confidence and protects operations by keeping information confidential.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
• Conserves dental resources by using equipment and supplies as needed to accomplish job results; monitors inventory; maintains proper usage and operations of equipment.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Flexibility in scheduling is required for all positions.
• Contributes to team effort by accomplishing and supporting as assigned.

PROFESSIONAL ATTRIBUTES

• POSITIVE ENERGY AND ENTHUSIASM, with a strong commitment to exceeding patient and team expectations
• FLEXIBILITY AND OPENNESS to work as a team in a variety of roles, assignments, and duties
• TEAM PLAYER a strong desire to be an active, long-term participant in the growth and success of the practice
• ABILITY TO ADAPT AND LEARN QUICKLY, make an immediate, sustainable impact, and provide value-added service to patients and team
• STRONG COMMUNICATION AND INTERPERSONAL SKILLS, displaying the ability to connect and build relationships with team members/peers and patients
• CONFIDENCE IN PROFESSIONAL APTITUDE and ability to effectively convey skills, knowledge, and qualifications to patients

DESIRED EXPERIENCE & POSITION EXPECTATIONS

• Technical School Certification, or training required beyond High School and minimum of 3 years of practical experience in a dental care facility or equivalent combination of education and experience is required.
• All qualified candidates are required to be x-ray certified, experience taking xrays, chair side assisting and 4 handed dentistry, taking impressions, pouring up models, understanding of infection control
• Current CPR and BLS certifications required.
• Experience and knowledge in HIPAA policies, mixing materials and dental charting required.
• Employment clearance through the State of PA to work on/with children: as determined through Pennsylvania Criminal Background Check, Pennsylvania Child Abuse Clearance and FBI Finger Printing Database is required.
• Experience with AxiUm preferred.
• Ability to accommodate different scheduling requirements based on the operational needs of the Penn Dental Family Practice.