Job Description

Reporting to the academic Department Chair, the Department Manager is responsible for supporting assigned faculty and Chairs in their programs' efficient and effective operations. Serving as the hub of academic affairs logistics for assigned programs, specific focus areas include course support, faculty support, budget support, and information management.

This is a full-time remote position based in Los Angeles, California. Occasional in-person attendance will be required, along with domestic travel and work outside standard business hours to support key activities and events as determined by the program.

Core Responsibilities

Academic Support

Provide support for term preparation (e.g., ensuring timely availability of course materials, collaborating with Facilities to secure required space and technology).
Manage active courses’ logistical needs (e.g., routing requests for course modification through the necessary approvals).
Assign faculty advisors and manage student access to remote academic resources where applicable.
Support program accreditation activities (e.g., data management, site visits).
Manage academic department assessments, e.g., CCE, ACE, CPCE, and comps exams.
Manage the documentation and processing of student research, i.e., thesis/AAP/ARP/dissertation, e.g., forms collection, Maxient, manuscript preparation submission.

Personnel Support

Publicize, record, and distribute faculty training resources.
Assist with obtaining faculty-facing technologies and accounts.
Coordinate logistics for program-specific events (e.g., team meetings, town halls, residencies).
Facilitate the submission of personnel-related documents (e.g., I-9).
Ensure coordinated communication between faculty, student support, and advising operations on all relevant academic operations activities.
Supervision of Office Assistants

Budgetary Support

Obtain and submit necessary documents for vendor and third-party payments (e.g., W-9, invoices).
Track office supply orders for budgetary and operational needs.
Process payment adjustments related to teaching overage, dissertation payments, and under-enrolled courses.

Information Support

Manage programs’ OneDrive and email accounts.
Ensure proper storage of department-specific records (e.g., comprehensive exams, internship placement documents, syllabi).
Manage online course requests by collecting required documents and providing responses.

Responsibilities may include other related duties, as needed.

Minimum Qualifications

1-2 years of administrative or higher education experience
Bachelor’s degree required

Ideal Qualifications

Excellent interpersonal skills
Strong time management and prioritization skills
Highly organized and attentive to detail
Ability to manage projects independently
Strong administrative skills
Team-oriented
High level of computer proficiency, including MS Office (Access, Excel, Publisher, PowerPoint, and Word), Adobe Professional
CampusVue or Campus Nexus experience

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