Department Manager

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The primary mission of the Department of Statistics & Operations Research (STOR) in the College of Arts & Sciences is teaching, research, and service in statistics, operations research, probability, optimization, stochastic modeling, data science, analytics, and decision-making under uncertainty. The department is nationally recognized for graduate education and research; the College’s current rankings page lists Statistics at UNC-Chapel Hill as 11th nationally in U.S. News & World Report rankings, and the department’s research sits at the core of data science, machine learning/AI, analytics, network science, and related fields. The current faculty roster includes 37 faculty members: 4 Distinguished Professors, 9 Professors, 5 Associate Professors, 12 Assistant Professors, 4 Teaching Associate Professors, 2 Teaching Assistant Professors, and 1 Professor of the Practice, in addition to jointly appointed, adjunct, visiting, and emeritus faculty. The department administers graduate programs leading to the Ph.D. in Statistics and Operations Research and the M.S. in Statistics, Analytics and Data Science (STANDS), as well as undergraduate programs including the B.S. in Statistics and Analytics, the B.A. in Data Science, the undergraduate minor in Statistics and Analytics, and the Data Science minor. The Ph.D. program provides advanced training in statistics, optimization, probability, and stochastic modeling and typically requires four to five years of full-time graduate work; the M.S. program requires 30 credit hours of graduate coursework and a master’s essay and is normally completed in three to four semesters; the B.S. program requires four years of undergraduate study. In the most recent reporting year, the department awarded 223 B.S. degrees in Statistics and Analytics, 66 B.A. degrees in Data Science, 21 M.S. degrees, and 9 Ph.D. degrees. STOR also offers many high-demand courses serving students across the University in statistics, data science, optimization, analytics, probability, actuarial science, and quantitative reasoning. Historically, the department helped build the Research Triangle’s strength in the statistical and mathematical sciences through its support of the Center for Stochastic Processes, NISS, and SAMSI; today it continues this campus and regional role through interdisciplinary research, the UNC Statistical/Data Science Consulting Center, Data OPS, DataFest, industry/capstone activities, and participation in University initiatives in data science, AI, health systems engineering, and systems engineering. Departmental facilities supporting instruction, research, administration, and student activity are located primarily in Hanes Hall, with additional scheduled teaching space in Gardner Hall.

Position Summary:

The Department Manager serves as the senior administrative leader for the department, responsible for translating academic and strategic priorities into effective operational execution within a decentralized school environment. This role partners closely with the Department Chair and faculty while coordinating extensively with centralized/shared service units (Finance, HR, Sponsored Research, and Accounting).

The Department Manager ensures that departmental needs are met through proactive planning, service coordination, and escalation, while maintaining accountability for outcomes despite distributed service delivery. The position supervises department-based staff, including student services and administrative personnel.

This role has process oversight responsibility across administrative functions and operates with an implicit dotted-line relationship to College functional leadership, including the Associate Dean for Finance, Accounting, and Sponsored Programs Support and the Associate Dean for Human Resources, to ensure consistency, compliance, and alignment with College-wide standards.

Minimum Education and Experience Requirements:

Mid- to late-career with Masters and 2- 4 yrs experience; Bachelors and 3-5 yrs experience

Required Qualifications, Competencies, and Experience:

Knowledge, Skills, and Abilities

• Interpersonal skills, including the ability to effectively interact with faculty, staff, students, researchers, and other university personnel
• Ability to write precisely, clearly, and concisely and to proofread documents to eliminate all errors and ambiguities
• Analytical and reasoning abilities relevant to evaluation of complex requirements and regulations at the University, State, and Federal levels
• Experience with computerized financial reporting and analysis systems, with a thorough understanding of business computer technology
• Experience in planning, organizing, and implementing effective management systems
• Extensive financial and other management experience and/or demonstration of a high degree of competence in management of a complex organization.

Preferred Qualifications, Competencies, and Experience:

The selected candidate is preferred to have:

• Working knowledge of PeopleSoft/ConnectCarolina, Infoporte, or similar systems and Adobe Acrobat XI Pro. Knowledge of UNC policies/procedures is preferred. Concur software is preferred as well.
• Experience in grants management, personnel management, and academic administration
• Four years’ experience in management of administrative activities in an academic setting preferred.
• Knowledge (or willingness to learn) of how to effectively use AI in the business office setting.

Campus Security Authority Responsibilities:

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Organization

The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.

Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre-professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm