Deputy Head (MBBS)

University of Hertfordshire - Academic Registry, Student Administration Service

FTE: 1 FTE working 37 hours per week

Salary: UH8 £46,049 pa to £58,225 pa by annual increments on achieving designated skills and experience

Annual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our officer between Christmas and New Year

Location: College Lane Campus, Hatfield

The University of Hertfordshire is opening a new Medical School with the first cohort of our students starting in September 2026. We have a very enthusiastic core team already working on the project, with City St George’s Medical School, University of London, acting as our sponsor. We are now expanding our team to develop and fully implement the MBBS (Bachelor of Medicine, Bachelor of Surgery) programme and are seeking an experienced and motivated professional to join our Student Administration Service as Deputy Head (MBBS) to lead on student administration activities for the programme.

Main duties and responsibilities

In this newly created key leadership role, you will assume overall responsibility for all student-related administration of our new MBBS programme, managing a dedicated team of staff and working closely with NHS partners, clinical placement providers, and colleagues across the University. You will ensure compliance with university regulations and General Medical Council requirements, support the delivery of student assessments and allocation of placements, oversee student records, and contribute to delivering an excellent service and high-quality experience for our students. As a member of the Senior Management Team, you will play a central role in shaping the operational delivery of the MBBS programme at the University of Hertfordshire.

Skills and experience required

The ideal candidate will have substantial administrative experience in a large, complex environment and experience of working with a wide range of stakeholders. We are looking for someone with proven people management skills with the ability to lead, motivate, and develop teams. You should possess excellent organisational, problem-solving, and communication skills and a strong understanding of regulations, policies, and data management. It is also essential that you have excellent interpersonal and influencing skills, and the ability to build credibility and collaborate effectively with senior academic and professional colleagues.

Qualifications required

You will be educated with a minimum of a degree or equivalent or proven administrative experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

Please view the job description and person specification for a full list of the duties and essential criteria. Please complete the application questions detailing how you meet each of the essential and desirable criteria. For guidance, please see attached ‘Tips for Application Questions Section’.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Please contact Ken Chow, Head of Student Administration, k.chow2@herts.ac.uk

Closing Date: Monday 06 October 2025

Interview Date: Monday 20 October 2025