Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

IT@JH Financial Systems is seeking a Developer who will support administrative departments and business units, including HR, Finance, Payroll, and shared services, that rely on the ServiceNow platform for case management and service delivery. The position focuses on supporting platform configuration and enhancements, working within ServiceNow and integrated enterprise systems rather than managing end user devices such as laptops or mobile hardware.

Specific Duties & Responsibilities

Analysis & Requirements Gathering
Design & Development
Testing & Documentation
Implementation & Maintenance
Configure and maintain ServiceNow record producers, workflows, and case management structures.
Support and troubleshoot platform enhancements, defects, and configuration updates.

Minimum Qualifications

Bachelor’s Degree.
No prior professional experience required.

Preferred Qualifications

Experience with ServiceNow platform configuration (workflows, Flow Designer, business rules, UI policies).
Proficiency in JavaScript or similar scripting language used in platform development.

Developer (IT@JH Financial Systems)

Johns Hopkins University

Johns Hopkins University, Baltimore, MD, USA