Department:

VetMed-Poultry Diagnos & Rsch

Classification Title:

Lab Tech-Medical Science I

Minimum Qualifications:

High school diploma or equivalent

Position Summary:

The Diagnostic Laboratory Technician supports clinical and research activities within the College of Veterinary Medicine, Poultry Diagnostic and Research Center (PDRC), by ensuring the accurate and efficient processing of diagnostic samples. This role is responsible for accessioning specimens, performing diagnostic procedures such as serology and bacteriology, and maintaining precise data entry, reporting, and record-keeping systems.

The technician provides customer service to domestic and international clients, as well as faculty and staff, serving as a key point of communication throughout the diagnostic workflow. Additional responsibilities include generating reports and analyzing client data, reviewing cases for completeness and accuracy, and assisting with administrative functions such as billing and invoicing. This position contributes to the overall effectiveness of laboratory operations and supports the advancement of veterinary clinical and research initiatives.

Knowledge, Skills, Abilities and/or Competencies:

Ability to perform tests following standard protocols, prioritize work load, pay attention to detail and communicate with staff and clients. Be a highly motivated, innovative and critical thinking individual. Have computer proficiency (with MS office and various other web based programs/platforms).

Physical Demands:

Some lifting (up to 50lbs). Long periods of standing, sitting, reading and repetitive actions

Duties/Responsibilities:

• Provide support to the clinical and research activities stemming from the diagnostic workflow of the PDRC Diagnostic Lab. Percentage of time: 30
• Perform accessioning of samples, diagnostic serology and bacteriology, data entry, reporting and filing of results and case review. Percentage of time: 30
• Provide customer service to domestic and international clients as well as faculty and staff. Assist with client communication, education and outreach opportunities. Percentage of time: 30
• Assist with invoicing, billing or collections as needed. Assist with other duties as required. Percentage of time: 10