Digital Education Support Officer

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

Are you passionate about digital education and helping others get the most from technology? Liverpool John Moores University is looking for an enthusiastic Digital Education Support Officer to join our Teaching and Learning Academy.

Joining a collaborative and forward-thinking team, you'll support the day-to-day delivery of our learning technology services from frontline helpdesk support to system maintenance and staff training. You'll have real opportunity to contribute ideas and grow your expertise as digital education continues to evolve.

You'll bring relevant experience in digital learning or IT support, ideally within education, and a genuine commitment to helping people get the best from technology. You will need to be comfortable troubleshooting a helpdesk query and contributing to a team discussion about new tools as well as curious, adaptable, and keen to keep developing.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.