Digital Engagement Officer

Job Details

Digital Engagement Officer
Job No: 556476
Work Type: Staff
Location: Southern California: Long Beach
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Temporary, Time Basis: Full Time

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

The Digital Engagement Officer is responsible for cultivating a portfolio of leadership giving prospects, individuals that have the capacity to make a gift between $500 and $4,999. This position engages leadership giving donors through virtual outreach, digital communications, and in-person interactions, building meaningful relationships and guiding the donor journey to increase philanthropic support for the university.

Key Responsibilities

• Frontline Fundraising/Leadership Giving/Solicitation: Develop and manage a portfolio of leadership donors to secure gifts of $500 to $4,999 through digital engagement
• Lead and execute stewardship efforts for leadership giving donors, including engagement planning and donor acknowledgment.
• Serve as an active and collaborative member of the Leadership and Annual Giving unit.

Department
Advancement Services

Time Base
1.0 time-base, 40 hours per week.

Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification
Advancement Professional II

Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

• Hiring Range: The hiring range for this position is $5,274 (Step #1) - $6,303 (Step #10) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,274 (Step #1) - $7,684 (Step #20) per month.

Benefits
At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Knowledge, Skills, and Abilities

Proficiency in Microsoft Suite, Zoom, Adobe Creative Suite, Google Analytics, and email marketing software(s). Must have strong oral, written, and interpersonal communication skills. Must be able to demonstrate complex problem solving and creative solution implementation skills. Ability to work independently under general supervision and highly motivated. Ability to handle highly sensitive information. Demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Demonstrate strong written communication skills.

Possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Strong organizational, planning and time management skills with the ability to prioritize. Ability to manage a high volume of work across multiple cloud-based platforms in a fast-paced environment. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field and two years of related experience required.
• May be required to attend events outside normal working hours. Occasionally work early mornings, evenings, and weekends as needed.
• This position is currently assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of the University and the Department.

Application Procedures

Click "Apply Now" to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.