Dining Operations Associate - Hospitality Services

learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU!

Location

Primary Location:

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Secondary Location:

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

DEPARTMENT-SPECIFIC TASKS AND RESPONSIBILITIES:

1. Execute the full set-up, service, breakdown, and cleanup of catering functions across both campuses, performing a range of service tasks including food preparation, delivery, cashiering, stocking, receiving, dishwashing, and other assigned duties.

2. Monitors buffet lines and service stations throughout events to ensure proper product levels, visual presentation, cleanliness, and adherence to sanitation standards.

3. Maintains strict compliance with safe food¿handling practices, temperature control requirements, and HACCP guidelines during all phases of service.

4. Upholds all uniform, grooming, and professional conduct standards consistently while on duty.

5. Safely operates campus vehicles and golf carts, ensuring proper usage, care, and adherence to transportation policies.

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

KEY RESPONSIBILITIES:

1. Serves as first point of contact, greets customers and assists guests with entry or any other needs

1. Utilizes assigned systems and restocks supplies
2. Communicates customer requests or concerns to management
3. Maintains awareness of daily menu items and meal plans
4. Maintains a clean, sanitary and organized work environment at all times
5. Ensures food quality, including tasting food for quality control

Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:

1. Set up, break down, and cleaning of beverage equipment
2. Cleans and sanitizes tables, chairs and service stations
3. Fulfillment and distribution of mobile orders in a timely manner
4. Supports location leadership with tasks as needed
5. Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
6. May serve food from assigned station, location, and/or as assigned

Required Qualifications

Educational Requirements
High school diploma or equivalent

Required Experience
None, on the job training provided

MINIMUM LICENSURE REQUIRED:

Current, valid, and unrestricted Georgia driver's license

Preferred Qualifications

Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Previous customer service experience in retail, food service or restaurant location

Banquet service or external catering experience

Proposed Salary

The salary range for this position is $14.50 to $15.50 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

ABILITIES
Able to maintain a neat and professional appearance Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Knowledge of food service terminology Knowledge of cleaning and sanitation regulations and food handling procedures

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.

Background Check

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=302999&PostingSeq=1

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