"Dining Operations Associate"

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

• Serves as first point of contact, greets customers and assists guests with entry or any other needs
• Utilizes assigned systems and restocks supplies
• Communicates customer requests or concerns to management
• Maintains awareness of daily menu items and meal plans
• Maintains a clean, sanitary and organized work environment at all times
• Ensures food quality, including tasting food for quality control
• Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
  • Set up, break down, and cleaning of beverage equipment
  • Cleans and sanitizes tables, chairs and service stations
  • Fulfillment and distribution of mobile orders in a timely manner
  • Supports location leadership with tasks as needed
  • Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
  • May serve food from assigned station, location, and/or as assigned

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

None, on the job training provided

Preferred Qualifications

Preferred Experience

Previous customer service experience in retail, food service or restaurant location

Proposed Salary

The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

Abilities

• Able to maintain a neat and professional appearance
• Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledge

• Knowledge of food service terminology
• Knowledge of cleaning and sanitation regulations and food handling procedures

Skills

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette