"Dining Operations Associate - The Commons"

Dining Operations Associate - The Commons

Job ID: 287267

Location: Kennesaw, Georgia

Full/Part Time:

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

KEY RESPONSIBILITIES:

1. Serves as first point of contact, greets customers and assists guests with entry or any other needs
2. Utilizes assigned systems and restocks supplies
3. Communicates customer requests or concerns to management
4. Maintains awareness of daily menu items and meal plans
5. Maintains a clean, sanitary and organized work environment at all times
6. Ensures food quality, including tasting food for quality control
7. Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:

• Set up, break down, and cleaning of beverage equipment
• Cleans and sanitizes tables, chairs and service stations
• Fulfillment and distribution of mobile orders in a timely manner
• Supports location leadership with tasks as needed
• Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
• May serve food from assigned station, location, and/or as assigned

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

None, on the job training provided

Preferred Qualifications

Preferred Experience

Previous customer service experience in retail, food service or restaurant location

Proposed Salary

The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

ABILITIES

Able to maintain a neat and professional appearance

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Knowledge of food service terminology

Knowledge of cleaning and sanitation regulations and food handling procedures

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette