Dining Room Manager

• Minimum of 5 years food service experience, including 3 years of previous dining room management.
• Previous experience in both restaurant and senior living settings preferred.
• Must have a strong commitment to customer service and desire to exceed customer expectations.
• Must be able to read, comprehend, write, and speak English to communicate effectively with residents, families, team members and vendors.
• Must have basic computer skills, including Word and Excel.
• Must be detail oriented and possess strong organizational skills.
• Must meet all health-related and/or food handling requirements pertaining to local or state regulatory agencies.
• Must maintain current CPR/First Aid credentials
• Must maintain current Food Handlers credentials
• Must maintain annual Continuing Education Credits
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Subject to pre-employment screening including physical, drug and TB testing and criminal background check.
• Essential Functions:
• Management
• Hires, trains, directs, coaches, and evaluates all dining room team members and assists the DSD with the back of the house hiring and training.
• Develops and trains all dining room team members on service essentials and company standards of service ensuring exemplary customer satisfaction.
• Ensures excellence in satisfaction through commitment to a "Do Whatever It Takes Attitude".
• Is an active participant and regularly serves a section in the Dining Room.
• Creates and monitors dining room team member schedules and makes daily task assignments to ensure efficient and effective meal service in all dining locations throughout the community.
• Ensures that all dining room personnel maintain a strong customer service focus and are consistently professional in conduct and appearance.
• Ensure exceptional administration of policies & programs through training, communications, and procedure documentation. Conducts training and informational update meetings for all dining room team members.
• Responsible for operating dining room within budgetary guidelines
• Maintains knowledge base of current OSHA, as well as local and state regulatory agency guidelines to ensure that the dining room service maintains regulatory compliance with all regulations.
• Serves as a member of the Community Management Team and assists Executive Director with other management duties as necessary or as assigned.

• Responsible for training dining room team members so they possess knowledge of the menu paying special attention to alternative dietary options and allergies.
• Ensures that all dining and kitchen service areas are clean and organized and that all equipment such as reach-inrefrigerators, microwaves, toasters, soup tureens, and beverage machines are cleaned on a daily basis.
• Creates and implements a dining room cleaning schedule, assigning team member duties to ensure that carpet, tables, chairs, and salad bar are properly cleaned after each meal, and prepared for the next meal in a timely manner.
• Ensures that proper serving etiquette is maintained, and that food is attractively presented.
• Enforces safe food handling technique at all times.
• Responsible for the Private Dining Room schedule ensuring all reservations are properly staffed and that the meal plan has been properly communicated to the Director of Signature Dining
• Routinely assists with meal service as needed.
• Communicates frequently with residents, families, guests, and team members, to address concerns and suggestions relating to the food service program, and to maintain resident satisfaction.
• In conjunction with Life Enhancement Director and/or Community Relations Director assists in planning and serving at community special events, parties, and marketing functions.

• Medical, Dental and Vision Insurance (Full-Time)
• Retirement Plan Contribution Match
• Vacation and Sick Time
• Paid Holidays
• Team Member Meals

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Compensation details: 30-34 Hourly Wage

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