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Director, Enrollment Management
Recruiting and Admissions
Malcolm X
JOB SUMMARY
Reporting to a college President or designated Dean/Associate Dean,
the Director, Enrollment Management manages and directs a college’s
enrollment management plan, creating and implementing strategies to
successfully attract, enroll, and retain a diverse student body.
Manages the day-to-day operations of the Admissions and
Recruitment Office, and is accountable for meeting established
goals for a college’s enrollment growth. Performs related duties as
required.
ESSENTIAL DUTIES
Supervises staff in executing outreach plans and recruitment
strategies to effectively market the college’s degree and
certificate programs and increasing the interest of prospective
students in order to attract and enroll new students.
Directs admissions and enrollment functions, ensuring
prospective students are provided the assistance and information
needed for a seamless transition from the on-line application
through the orientation, enrollment, and registration process.
Develops and maintains on-going relationships with schools,
businesses, community organizations and other partners in support
of outreach initiatives and recruitment.
Assigns recruitment areas and/or target market segments, and
reviews schedules of planned outreach activities including school
visits, college fairs, and presentations.
Oversees the monitoring of students through the admissions
funnel to ensure prospective students are effectively guided
through the process for general and special admissions programs,
student orientation, and related enrollment steps.
Executes strategies to drive engagement through social media
sites (e.g. Twitter, Instagram, Snapchat) with an emphasis on
increasing traffic to improve branding and student recruitment
efforts.
DIRECTOR, ENROLLMENT MANAGEMENT
Participates in developing strategies and implementing
marketing plans to increase outreach and promote CCC programs to
domestic and international students.
Produces, reviews and monitors content for accuracy and
relevance on college’s recruitment/ admissions website and
associated social media sites.
Leads staff training on best practices in recruitment and
admissions practices and supports professional development
opportunities for staff.
Establishes performance guidelines and goals for staff. Meets
with staff to review work activities and progress. Sets work
priorities and focus direction.
Participates in the interviewing, selection, and hiring of
staff. Initiates, approves, and implements staff disciplinary
actions and makes recommendations for termination.
Develops and implements new student orientation procedures and
informational materials. Directs the scheduling and presentation of
new student orientation sessions.
Collaborates with key stakeholders in developing and
proactively adjusting recruitment plans and strategies based on
data analysis, review of application and enrollment trends, and
other metrics to effectively reach enrollment goals.
Plans and coordinates open house events, information sessions,
group tours and other large scale prospective student events and
recruitment programs
Demonstrated understanding of marketing, recruiting, outreach
and effective communication techniques
REPORTING RELATIONSHIPS
Direct Supervision: Admissions Specialist/ Advisors, College
Recruiters, clerical staff
QUALIFICATIONS
Education, Training and Experience
A Bachelor’s degree from an accredited college or university,
or an equivalent combination of training and experience. Master’s
degree preferred.
Five years of work experience in enrollment management, student
affairs or student services, preferably at a community college,
including two years of supervisory experience.
Salary: $63,394- $85,000
Offered salary will be determined by the applicant's education,
knowledge, skills and abilities, as well as other factors such as
internal equity.
WE OFFER: Excellent health and welfare benefit package and
long-term savings and investment programs including 403(b) &
457(b) Investment Plans and a pension plan with the State
University Retirement System (SURS) Plan. Generous vacation,
holiday, personal and sick days, and tuition reimbursement. For a
more detailed overview of benefits, please visit the benefits page
of our website.
We are an equal opportunity and affirmative action employer.Chicago residency is required for all full-time employees within
6 months of hire.Thank you for your interest in
CCC!
The City Colleges of Chicago is the public community college system of the Chicago area. Its colleges offer associate degrees, certificates, free courses for the GED, and free English as a second language courses. The City Colleges system has its administrative offices in the Chicago Loop. City Colleges gives students access to a quality education and ensures their success by providing them with the support to complete their program and move on to further education or a career. Since 1911, City Colleges of Chicago has been connecting students from across Chicago’s neighborhoods to economic opportunity. By offering a quality education at an unprecedented value, City Colleges provides our students and alumni with a pathway to upward mobility. In fact, our vision is to be recognized as the city’s most accessible higher education engine of socioeconomic mobility and racial equity—empowering all Chicagoans to take part in building a stronger and more just city. City Colleges graduates can be found working across Chicago—from the city’s biggest hospitals to its boardrooms, from its high-tech manufacturing plants to its classrooms. They can be found serving the community as government officials, law enforcement officers, and teachers, and they are found launching their own businesses and taking leadership roles in the city’s fastest-growing sectors. More than sixty thousand Chicagoans are enrolled in City Colleges’ educational programs. Our offerings range from tuition-free English as a second language (ESL) and high school diploma (GED/HiSET) preparation classes to certificate and associate degree programs that prepare students to secure employment in high-demand careers and transfer to four-year colleges. In fact, about half of City Colleges graduates transfer after completion, with many heading to nationally-recognized colleges and universities. Hailing from every neighborhood, City Colleges students are as diverse as the city itself. As Illinois’ largest community college system, City Colleges is comprised of seven independently-accredited colleges: Harold Washington College, Harry S Truman College, Kennedy-King College, Malcolm X College, Olive-Harvey College, Richard J. Daley College, and Wilbur Wright College, and five satellite sites: Arturo Velasquez Institute, Dawson Technical Institute, South Chicago Learning Center, West Side Learning Center, and Wright College Humboldt Park. The City Colleges system also includes the award-winning Washburne Culinary & Hospitality Institute, Sikia Restaurant, Child Development Centers, and radio station WKKC–FM 89.3.
